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Employee Relations Manager

Location:
Marietta, GA
Posted:
January 20, 2021

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Resume:

Jessica Kenney

**** ******* *****, ***. ***

Woodstock, GA, 30189

404-***-****

adjkc6@r.postjobfree.com

PROFESSIONAL EXPERIENCE

TMAC DIRECT, A Division of The Medical Affairs Company (TMAC) 2/2019 to Present Recruiter

• Perform full-cycle recruitment within the Pharmaceutical Industry and specifically within the Medical Affairs arena

• Develop relationships with pharmacists, PhDs, and doctors regarding new career opportunities throughout the US

• Create and build a pipeline of candidates meeting clients profile and/or building talent pool for future openings

• Evaluate the profiles of potential candidates by performing preliminary phone assessments.

• Evaluate “hot button” motivators of passive and active candidates and influence candidate decision making

• Communicate with candidates and clients regarding the status of open positions

• Prep candidates for interview process, from the phone interview to the final interview

• Create bulk emails for open positions

• Create job postings for open positions

• Proactively call candidates regarding open positions

• Candidate Database Management using ATS

• Manage candidate offers

• Meet agreed upon timelines and daily call metric Korn Ferry/TireHub, Atlanta, GA 10/2018 to 2/2019

Recruiter

• Create and execute multi-channel sourcing strategy to source candidates meeting client profile and/or building talent pool for current and future requirements

• Client Relationship Management - Conduct interactions with clients in a timely, professional and responsive manner

• Identify & communicate continuous improvement opportunities and strategies

• Conduct role briefing with client and set expectations for recruitment process

• Process Management & Sourcing

• Follow agreed client recruitment process for recruitment delivery

• Use competency interviewing to identify and differentiate candidate in presentation and short-list process

• Candidate Relationship Management

• Effectively communicate position opportunity and client value proposition Surya, White, GA 2/2018 to 10/2018

Corporate Recruiter

• Partner with hiring managers to identify staffing needs and develop talent acquisition strategies to acquire high caliber talent across all functional areas

• Manage full life cycle recruitment process to meet various staffing needs

• Work closely with hiring managers and interview teams to ensure job requirements and expectations are clearly understood and candidates are assessed against appropriate criteria

• Actively manage hiring manager and candidates to ensure timeliness of recruitment cycle

• Develop and maintain career opportunities on Surya.com, LinkedIn, and various other sites

• Develop and manage college internship program, attend career fairs, and perform community outreach to build Surya’s brand

TMAC DIRECT, A Division of The Medical Affairs Company (TMAC) 5/2015 to 2/2018 Recruiter

• Perform full-cycle recruitment within the Pharmaceutical Industry and specifically within the Medical Affairs arena

• Develop relationships with pharmacists, PhDs, and doctors regarding new career opportunities throughout the US

• Create and build a pipeline of candidates meeting clients profile and/or building talent pool for future openings

• Evaluate the profiles of potential candidates by performing preliminary phone assessments.

• Evaluate “hot button” motivators of passive and active candidates and influence candidate decision making

• Communicate with candidates and clients regarding the status of open positions

• Prep candidates for interview process, from the phone interview to the final interview

• Create bulk emails for open positions

• Create job postings for open positions

• Proactively call candidates regarding open positions

• Candidate Database Management using ATS

• Manage candidate offers

• Meet agreed upon timelines and daily call metric SURGICAL INFORMATION SYSTEMS (SIS), Alpharetta, GA 2/2015 to 5/2015 Corporate Recruiter (Contract)

• Perform full-cycle recruitment duties by writing descriptions, reviewing resumes, conducting phone screens, interviewing candidates, extending job offers, etc.

• Develop sourcing strategies and networks to continually build a diverse candidate pipeline for all sales positions.

• Perform proactive direct sourcing to identify candidates by utilizing company leads, referrals, industry contacts, networking events, and internet sourcing. (LinkedIn, Twitter, and etc.).

• Perform background and education investigation and verification, as well as reference verification.

• Set proper expectations and negotiate salary and employment contracts.

• Maintain our internal applicant tracking system.

• Review and analyze pre-employment assessment results to determine job fit.

• Attend networking events as needed.

• Produce reports requested by management.

• Other duties as needed.

CONTRACT RECRUITER 6/2014 to 12/2014

Recruiter

• Worked in various roles as a contract recruiter.

• Full-Cycle Recruiting in the area of healthcare, working primarily with Allied Health Professionals including, physical therapist, physical therapy assistants, occupational therapist and respiratory therapist.

• Ensure how required medical licenses and credentials were accurate and up to date.

• Additional recruiting in the area of light industrial/warehouse/general labor. SNELLING STAFFING SERVICES, Marietta, GA 12/2011 to 6/2014 Staffing Manager

• Responsible for Full-Cycle Recruiting (Research, Sourcing, Interviewing, Placement, Follow-up) in a fast-paced environment for a variety of client industries.

• Conduct business development daily with calls, promotions and in person contact.

• Compose and place job advertising in various media; utilize internet online recruiting sources to identify and recruit candidates.

• Write marketing materials for use with clients, candidates and special events.

• Maintain continuous communication with clients, current employees and potential employees.

• Conduct background checks and reference checking.

• Use E-Verify system for proper I-9 completion.

• Candidate database management.

• Attend job fairs in pursuit of top talent.

• Employee relations, including counseling employees, documenting attendance records, unemployment claims, and firing employees when necessary.

• Administrative tasks including: answering multiple phone lines, filing, copies, ordering supplies, and other special projects for the President as assigned. MEDICAL MANAGEMENT PROFESSIONALS, Kennesaw, GA 9/2007 to 12/2011 Marketing Assistant - Credentialing Coordinator - Receptionist

• Preparation of RFPs.

• Coordinate tradeshow shipments.

• Maintain and track monthly budget for department using Microsoft Excel.

• Process expense reports.

• Support sales presentations by assembling quotations, proposals and compiling account and competitor analyses.

• Coordinate companywide collateral orders and annual holiday card orders.

• Plan quarterly department meetings including travel and hotel arrangements.

• Maintain marketing library by checking and replenishing inventory.

• Attend marketing and sales team meetings; assist with marketing programing.

• Maintain contact with outside vendors.

• Update company website with changes sent to outside vendor on a biweekly basis.

• Maintain professional biographies and organizational charts.

• Complete physician credentialing documentation.

• Support the COO with special projects as requested.

• Answer 5 phone line system and direct calls to appropriate parties. SNELLING STAFFING SERVICES, Marietta, GA 9/2006 to 9/2007 Staffing Coordinator

• Maintain front desk operations by greeting clients, setting up paperwork and testing, entering all data into an employee database and directing interviews to the proper manager.

• Answer and screen all calls; direct calls to proper staff member.

• Support operations staff with payroll, database management and maintaining flow of interviews.

• Complete I-9, Federal and State tax paperwork.

EDUCATION

State University of West Georgia

Attended

QUALIFICATIONS

Certified Temporary Specialist. Proficient in MS Outlook, MS Word, MS Excel, MS PowerPoint, eEmpact Applicant Tracking Database, OpenHire Applicant Tracking Database, PCR Applicant Tracking Database, JazzHR Applicant Tracking Database, Crelate Applicant Tracking Database, UltiPro Applicant Tracking Database, Salesforce, Adobe Acrobat and other computer programs. Organized and self driven. Attention to detail and the ability to work in fast paced environments. References Available upon Request



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