Customer Care Branch Manager
Resume:
NICOLENE DE
RIDDER
Admin Clerk. Frontline Customer care / Receptionist.
Service Advisor. Costing Clerk
Contact Me Summary
073-***-**** I hereby wish to apply for the position available.
It will be a honour for me to be part of your team. I know I will be able to
****************@*****.***
make a success at working for the Company.
Wenden Ave 90 Brakpan,South I am currently unemployed. I stay in Brakpan.
africa I am a Non-Smoker. I do have my own transport.
I do have a Code 08 EB license.
Birth Date
Education
11/June/1972
Little Nemo Pre-Primary
Other Info 2020 - 2020
Covid Related Training And Play Based Training
Certificates
Skills Covid 19 Related:
Computer literate:
WHO - Hand Hygiene 2/6/2020
Word, Excel (basics), E-Mails.
WHO - PPE 2/6/2020
Automate, Service Plus
WHO - Infection Prevention & Control 15/6/2020
Play Based Learning:
Languages
I am fully billingual. Afrikaans Babies - 2 Yrs old 6/7/2020
and English 2 Yrs - 5 Yrs Old 7/7/2020
Toyota Head Office
Interest 2015 - 2015
Angling. Master Service Advisor Level 1
Puzzles. I've done my Level 1 in Master Service Advisor:
Certificates of Competence
TSA21: Level 1 - Process 27/1/2015
References SA: Auto Fundamental 27/1/2015
Eagle Four TSA21: Customer Care 10/2/2015
Environmental Training 16/9/2015
Damelin
Ernest vd Heever 1992 - 1993
Branch Manager Certificate In Banking
Banking
Banking Law
Communication
Mario Viana
Branch Manager Hoërskool Balfour
010-***-**** 1988 - 1989
Matric
I Passed Matric with the following Subjects:
Afrikaans
English
Typing
Biology
Business Economics
Household
Experience
ABSA / APTUS
1987 - 2002
Customer Care Clerk, Cashier, Branch Administrator, Communicator And
Host
I started my career in Banking at Volkskas Bank, then I moved between
Allied Bank and United Bank, until the Banks united and became ABSA.
I have experience in:
Frontline desk, Enquiries, Customer Care Service - I assisted all Customers
with their Banking related needs
Cashier - Attended to handling and receiving cash and cheques, and
assisted Customers with deposits and withdrawals of cash.
Branch Administrator - I assisted Branch Manager when she was busy or
out of office, by attending to Customers queries
Communicator and Host- I was chosen by Staff members to be the
communicator between Head Office and Bank, I directed Customers to right
areas when entering the Bank as well.
Reason for leaving: My Late husband passed away in 2001. Circumstances
forced me to relocate.
Raasbekkie Day- And After Care Centre
1/4/2003 - 31/12/2010
Owner, Manager And Educator
I opened my own business.
I had 45 Children, aged between 3 months and After Care - Grade 5
Children.
I assisted After Care children with homework and studying.
I educated toddlers according to their age groups, and assisted them
according to their needs.
Reason for Closing Down: I was a victim om Crime, and was forced to Close
down.
Nissan Motordeal
13/6/2011 - 13/6/2013
Service Adviser, Warranty Clerk, Cashier And Switchboard Operator
Attended to Customers bringing vehicle to Workshop for Repairs, Services
and maintenance.
Kept Customers up to date on progress of vehicles
Opened and Costed all jobcards and Sublet Orders.
Attended to all Warranty Claims on New vehicles.
Received Cash from Workshop and Parts Departments.
Answered switchboard, transferred calls to various departments. Assisted
Dealership Principle with calls.
Reason for leaving: Company closed down.
Hino Vereeniging
18/6/2013 - 30/11/2015
Service Adviser
Attended to Customers bringing trucks to Workshop for Repairs, Services
and maintenance.
Kept Customers up to date on progress of trucks
Opened and Costing all job cards and Sublet Orders.
Reason for leaving: I received the opportunity to broaden my knowledge
and learn more in my line of work.
Eagle Four
28/01/2016 - 31/05/2017
Costing Clerk,
Opened all Job cards on used vehicles.
Opened Sublet Orders on all used vehicles.
Costing off job cards and sublet orders.
Opened all PDI job cards, costing all PDI job cards.
Attended to receiving off new vehicles.
Attended to warranty claims on new vehicles.
In control of Fuel slips on new vehicles and vehicles being sold.
In control of all drivers at Prep Center.
Reason for leaving: Will be discussed in Interview
Little Nemo Pre-Primary School
4/3/2020 - 30/11/2020
Child Care Taker
I had 13 Toddlers ages between 1 and 2 in my care.
I educated them according to Educare standards.
Reason for leaving: Covid 19. I am layed off at work.
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