Process Lead

MUHAMED MUSTHAFA M

E-Mail: **************@*****.***

Mobile: +91-956*******

PROFICIENCY FORTE:

Candidate having end to end knowledge of O2C cycle looking to work with a dynamic and people driven organization, where I will be able to explore my abilities by gaining more knowledge and skill sets which will help to develop my career as well as organizational growth.

CAPGEMINI TECHNOLOGY SERVICE INDIA LTD (25TH MAY 2016 TO 09TH SEP 2020)

Role : Process Lead

Total work experience : 25th MAY 2016 to 09th SEP 2020

Domain : Finance and Accounts (Order to Cash)

Application : Oracle R12, MS Word, MS Excel, ABC Tool, Cool Tool

Process : Project Billing & Invoicing and Project Accounting

Key Profile: Using Oracle R12, MS Office, ABC Tool and Cool Tool as a main application. Working on Billing & I-prep process, handling queries and preparing various reports. Meanwhile, got opportunities to take cross training on different process in O2C tower and other towers as well. Also experienced in leading the team for a period of 6 months.

Project Billing:

Supporting Project Managers in drafting, modifications and finalization of invoices in a timely manner.

Generating the invoice from oracle & Compiling with necessary and sending out the Invoice to the client.

Uploading invoices into client and third party portals such as Ariba, Open Invoice, Enforce, EDMS, COUPA, Serengiti, E-Payables, Taulia etc.

Validate and performing the reconciliations for all credit card transactions daily and monthly basis.

Invoice processing and handling the invoice queries, deliver the invoices to the customers for payments and responsible for the daily and monthly targets.

Generate invoices and revenue recognition for Time and Materials & Fixed price Projects and Approve & Release the same.

Preparing billing event report which will give clear idea on entire project details such as Billing date, Billing amount, Description on invoice etc.

Research On account/unapplied and unidentified payments.

Assisting the collections team with their respective account's queries.

Effectively communicates with Project Managers and Client Managers, regarding contract documents, change orders and other contract modifications, approvals, and any additional services-related to billing and project accounting.

Provide support to the team to handle exceptions in handling different types of returns.

Cancellation of invoices and to re-generate the draft/ invoice with the necessary changes.

Raising a request with AP team to release vendor payments.

Generating credit memos for cancellation and over-payment of invoices

Project Accounting:

Maintained separate reports for unbilled accounts due to non-sufficient funds under purchase order.

Transfer of funds from one project to another project.

Monitor the invoice billed and sent on a timely manner within TAT and ensure all the payments received are allocated to Invoice level accurately.

Working on Migration projects including Project setups.

Maintain Bill Rate schedules and overrides/discounts where necessary by projects, task and employee.

Process and review all aspects of orders or contracts, including pricing to ensure compliance with company’s policy.

ADDITIONAL ROLES AND RESPONSIBILITIES

Preparing the invoice WIP report on weekly basis and sending to working Capital Supervisors.

Updating the DTPs and sending for approval as and when required.

Works with top supervisors and RPA developers in Automation and Robotics and provide them suggestions and inputs.

Preparing the SLA deck and presenting it in the monthly SLA Call.

Validate the report from command centre on team’s productivity.

Calculating the PLI for processors and sharing the same with Team Manager for review and upload in the portal.

Tracking errors and documenting the RCA report.

Allocating projects among process for the respective weeks and ensure it delivered on time.

Conducting times studies on different requirements and present the findings and results to the respective supervisors.

Doing the FTE analysis and FTE utilisation studies and providing the data to top management for their decision making.

Organise and leading the team call on daily basis and provide the updates to the team mates.

Auditing the leave and NSA tracker.

Reporting to the Team Lead about the daily accuracy and the production.

Preparing MOM report and cascading same to the Team.

Co-ordinate with IT team for new application request and issues.

Attend call and meeting on new portal\ customer invoicing trainings.

SKILLS AND STRENGTH:

Successfully completed and certified the foundation level of UI Path.

Good knowledge in Excel formulas and macro coding.

Completed and certified the 2 months corporate training provided by IPRIMED.

Effective communication skills with well-developed leadership skills.

Quick learner, Attention to detail and Good observation skills.

Excellent interpersonal skills and self-motivated.

Adapt to any challenging work environment.

Love to take initiatives and challenges.

Adaptability and Flexibility with driving the team towards project goals with proper allocation of work & ensuring the same without missing SLA’s by maintaining 100% accuracy.

REWARDS AND RECOGNITION:

Promoted thrice within 3.5 years timeframe for exceeding goals and supporting company culture.

Received OUT OF THE BOX Award twice for the submission and implementation of process improvement ideas.

Awarded as Raising Star and Soaring Eagle for the consistency in productivity.

Won Extra mile award for the outstanding performance. Also, we won the Best Team Award in the Engagement.

Received various appreciations from client, top management, and leads for providing prompt and quality services.

EDUCATION:

Course

Name of the Institution

Year

Grade /Result

B.COM Finance

MES KVM College

2015

79%

Plus Two

MAJLIS HSS

2012

88%

SSLC

IRSHADIYYA SCHOOL

2010

78%

PERSONAL INFROMATION:

Name : Muhamed Musthafa M

Date of Birth : 25-July-1993

Marital Status : Single

Nationality : Indian

Languages : English, Malayalam, Kannada and Hindi

Declaration:

I hereby declare that the information and facts here in above stated are true and accurate to the best of my knowledge and belief.

Place: Bengaluru

Date : Signature

(Muhamed Musthafa M)

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