Trainer

RESUME

HANNAH NYAGUTHII WANGONDU

Mobile phone: +254-***-***-***

Work Phone: +254-***-***-***

Email:*************@*****.***

Nairobi, Kenya

Summary

I would like to bring to your attention the achievements, skills, strategic thinking and leadership abilities enabling me to exceed in earning goals.

I have developed expertise and experience in these areas that excite me: Network technician, Sales, Creative thinking, Collaborative working and training.

In line with this, my specific goal and passion is to work with an organization that is passionate aboutachieving their core goal.

Work Experience

1)St. Paul’s University

Part time Trainer

(2010-2020)

Responsibilities:

Developing and implementing teaching materials

Delivering lectures, seminars and tutorials.

Mentoring students

Participation in Program development(IT)

Assessing students' coursework.

Preparing examinations and marking.

Supervising undergraduate research project

Training, Cisco (CCNA)in the university

Corporate training (CISCO)

Supervising Internship programs for students

2)Nuclear investment company,

Employee

(2016 – 2020)

Responsibilities:

Configuration and implementation of network security. This includes use of access control lists (ACL’s), firewalls, virtual LANS and virtual private networks.

Monitor networks to ensure security and availability to specific users.

Design and implementation of structured LAN cabling using twisted pair copper cables, fibre optics cable splicing, wireless networks in addition to Sourcing, Installation and configuration.

Generation of network baselines to support network management and troubleshooting.

Ensure network connectivity throughout a company's LAN/WAN infrastructure is on par with technical considerations.

Providing strategies for Adoption of tele-presence, teleconferencing and IP phones equipment to the existing PABX exchange and VoIP. The implementation of teleworker strategies to enable seamless and secure communication for remote sites to the core using multiple WAN technologies to provide primary and backup links.

ICT training, knowledge and support for major providers (Cisco, Microsoft)

Repair and servicing of all types of office equipment with various technicians both full time and part time employees contracted by the company.

3)Cyber Ville ltd

Sales and Network technician, contract

(2012 – 2015)

Responsibilities:

Responsible for Supply and Sales of computers, printers, switches, hubs and routers, IBM typewriters, Panasonic PBX equipment and telephone heads and accessories.

Buying of tenders, preparing the documentation, submission for various ICT related supplies and services and follow up, coordination of performance and payment of tenders awarded and requests for quotations approved in terms of local purchase orders and local service orders in various government ministries and parastatal in the government of Kenya.

Supply, deployment, design and implementation of structured LAN cabling using UTP cables and Installation of 3com switches at various customer sites.eg postbank Kenya headquarters and agricultural finance corporation.

Co-ordinate Repair and servicing of all types of office equipment with various technicians both full time and part time employees contracted by the company.

Set up user accounts, permissions and passwords and also define network policies and procedures.

Disaster recovery and backups.

Research and make recommendations on server system administration and upgrades.

Assign configuration of authentication and authorization of directory services.

4)Pledge International

Volunteer

(2010-2012)

Volunteer in the implementation of UNICEF/Government of Kenya school WASH programme

Responsibilities:

Assisting in the preparation of WASH proposals.

Contribution to the preparation of internal and external reports for the NGO and donors

Conducting inquiries to evaluate the cost for a 1-year WASH project.

Preparation of activity plan and monitoring and evaluation system for the proposal.

5)Pledge International

Volunteer

(2007-2009)

Volunteered in training of youths in computer programme sponsored by Anglican churches of Portland in Oregon city-USA towards achieving Millennium Development Goals (MDGs).

Responsibilities as a training coordinator:

Mapping out training plans and schedules.

Designing and developing training programs.

Choosing appropriate training methods

6)Pledge International

Volunteer

(2005-2006)

Volunteered during the implementation of National Aids Control Council (NACC) prevention and

mitigation of socio-economic impact of HIV/AIDS programme sponsored by world bank.

Responsibilities:

Provision of home based care to households which include;

Provision of health care for those marginalised due to poverty and stigmatised patients

Provide food and economic support to members of affected households

Training household on income generating activities and micro credit, to increase the ability to withstand shocks and reduce poverty.

7)Red Cross Kenya-Nyandarua county

Volunteer

(2003 -2004)

Responsibilities:

Conducting drills for response to emergencies during fire outbreaks, a programme of Red Cross partnering with slum communities for implementation of disaster response program.

Recruitment of new members (volunteers) to the Red Cross

Holding live events to offer peer counselling.

Offering conflict resolution to conflict prone areas. Enlighten the residents on how to solve issue amicably without fights.

Trained on Home Based Care. Offer care to HIV patients, issue of equipment’s and monitoring the intake of drugs.

8)Victorian Company Ltd

Customer service

( 2003)

Responsibilities:

Answering phone calls and forwarding to the right personnel.

Receiving visitors.

Coordinating communication between clients and employees.

Accompanying a client to the site.

Supervising various projects e.g. renovations

Education and Qualifications

2020 Masters of Science in Information Technology Management

University of Nairobi.

2017 CCNA Security,

KCA UNIVERSITY

2017 Linux Essentials

2014 Ethical Hacking and Countermeasures- KCA UNIVERSITY

2011 Training on Instructional Design in Education

2010 Cisco Certified Network Associate CCNA

KCA UNIVERSITY

2010 Training on Customer care and team building

2008-2010 Bachelor of Science in Information Technology,

KCA University

2005 - 2007 Diploma in Information Technology,

Jomo Kenyatta University of Agriculture and Technology

1998 - 2002 Kenya Certificate of Secondary Education,

St. Bernard’s secondary school

1997 Kenya Certificate of Primary Education,

Mwenja Primary school

Skills, Competencies, Attributes & Achievements

Core competencies;

Technology sales

Corporate trainings

Network configuration (Router, switch)

Network administration on multiple network operating systems Project Management

Project management skills

Computer hardware and Software implementation and Maintenance.

Design and implementation of structured LAN cabling

Networking & Network management.

Analysis, Design, configuration and implementation of network security (access control lists (ACL’s), firewalls, virtual LANS and virtual private networks (tunnelling).

The implementation of teleworker strategies for remote sites.

Training

Database Development

Data collection and management

Technical Exposure;

Networks (LAN/WAN/ P2P) wholesale, retail and managed services

Cisco platforms

Windows platforms

Linux Systems (Ubuntu)

Personal Attributes;

Keen to learn from colleagues and share knowledge with others

Team player with high regard to organization goals and objectives

Open to travel, when required

Good interpersonal communication skills

Good problem-solving skills

Other Attributes;

Creative, good communicator.

Confident, well organized, detail oriented and disciplined individual.

Passionate about what I do

Good communication and Negotiation skills;

Highly motivated, confident, organized, detail oriented and disciplined.

Languages;

Language

Spoken

Written

English

Swahili

Gikuyu

Fluent

Fluent

Fluent

Good

Good - Full professional proficiency

Good - Limited working proficiency

Interests

Technology and Innovation

Science and Technology

Networking

Tour and Travel

Sports –basketball and swimming

Serving the community

References

Peter Ndungu

Managing Director

Nucleur investments Limited

Nairobi, Kenya

Cell: +254-***-******

Email: ***********@*****.***

Samuel Kamunya Muthee

Faculty of Computer Science and IT

St.Paul’s University

Private Bag

Limuru

Cell: +254-***-***-***

Email: ********@***.**.**

Janvan Nzamba

Chief Executive Officer,

Cyberville LTD

P.O BOX 1130-00200

Nairobi

Cell: +254-***-***-***

Email:**********@*****.***

Contact this candidate