Assistant Customer Service

MALIK SAJWANI

l i n k e d i n . c o m / i n / m a l i k s a j w a n i

VICTORIA, BC 514-***-**** ************@*****.*** Seeking an entry-level consultant position. Bringing to the table over one year of experience in business-related internships and a degree in economics and business as well as extensive on-campus leadership and teaching experience. Well-rounded as an intramural soccer player and dedicated community volunteer.

S K I L L S

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E X PERIENCE

Technical: Microsoft

Office Suite, Tableau,

SQL, SAP

Soft Skills: Team player,

time management,

interpersonal

communication,

problem solving,

proactive thinking,

leadership,

entrepreneurial drive

E D U C A T I O N

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University of Victoria

Major in Economics

Minor in Business

GPA: 3.4

Expected Grad: June

2021

L A N G U A G E S

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English (Fluent)

Urdu (Native)

Hindi (Fluent)

Operations and Strategy Analyst

New Vegetable Market Karachi, Pakistan July 2020 – Present Family wholesale vegetable business. Lifelong exposure to the business and worked part- time for many summers.

Recommended new procurement strategies to increase efficiency

Provided technical and analytical support to improve performance of value chains

Negotiated and issued 20+ purchasing orders daily for products going to retailers

Led a team to convert traditional vegetable business into e-commerce by 2024 Host/Front of House

Finns Sea Food Restaurant Victoria, Canada May 2019 – July 2020 Host in upscale, high volume restaurant. Responsible for the coordination and facilitation of daily restaurant business

Provided courteous service to 200+ customers daily

Maintained positive attitude during stressful situations and acted as a conflict resolver

Assisted managers in controlling flow of guests and meeting deadlines Business Optimization Analyst

Canadian National Railway Montreal, Canada August 2017 – December 2017 Internship in Procurement and Supply Chain Management department

Interpreted data-driven framework and drew conclusions for managerial actions and strategy

Developed new Excel-based framework to collect and efficiently interpret inventory data

Presented strategic recommendations at senior management meeting to improve system performance

L E ADERSHIP

Ministry position at University of Victoria for Ismaili Student Association, representing 100+ members

5,000 plus hours of community service within religious community

200 plus hours of teaching experience as teacher’s assistant and tutor for Mathematics and Economics

Contact this candidate