KRISTEL ANN D. GENAVIA
* ********** ******, *******, ** B3P 2C8
P: 902- 210-9929
E:**************@******.***
PROFESSIONAL SUMMARY
I am a dedicated health worker adept at public and community relations, staff development and project management. I am a strong decision maker who understands the importance of compassion and patience. I am always driven to achieve the highest levels of client’s satisfaction through comprehensive client care and excellent time management skills.
EDUCATION AND TRAINING
Bachelor of Science: Nursing April 2011
University of the East Ramon Magsaysay Memorial Medical Center Q.C, Philippines LICENSE
Active- Registered Nurse (License No. 705076) September 2011 Professional Regulation Commission - Licensure Examination Manila, Philippines SKILL HIGHLIGHTS
• Familiarity with medical terminology and disability case management
• Has the ability to manage under stressful situations/ Ability to work in a demanding environment
• Excellent communication skills – written and verbal: IELTS (General result 8.0)
• Excellent working knowledge of the Windows and Apple environment (MS Word, Excel, PowerPoint, Outlook/ Pages, Numbers and Keynote)
• Ability to take initiative and demonstrate good judgement
• Can work with an interdisciplinary team effectively and can work autonomously
• Has personal and professional integrity, punctual and reliable
• Exceptional time management and organizational skills (Very good in multi-tasking)
• Strong analytical skills, decision-making ability with a real passion for solving problems
PROFESSIONAL EXPERIENCE
Continuing Care Assistant/ Personal Support Worker 11/2019 to present Casual worker with Bayshore and Carecor Services Halifax, Nova Scotia Continuing Care Assistant/ Personal Support Worker 04/2018 to 11/2019 Melville Lodge Long Term Facility Halifax, Nova Scotia
• Collaborates with the client and other members of the interdisciplinary team in the development of individualized Client Care Plan.
• Assists with client’s restorative care programs, walking and range of motion.
• Assists clients with hygiene needs and daily living activities including bathing, dressing, oral care, skin care, positioning in bed, feeding and transferring.
• Ability to maintain confidentiality concerning residents, staff and organizational information
• Assist in the planning and implementation of client leisure activities on a daily basis.
• Respectful and hardworking team player with a professional and courteous manner
• Performs delegated nursing acts according to company policy and scope of practice. Senior Process Executive/ Home Health Staffing Coordinator 11/2015 to 4/2018 Cognizant Technology Solutions Taguig, Philippines
• Communicates fluently in spoken and written English with prospective worker’s compensation carriers, claimants, nurse case managers and discharge care planers pertaining to medical related inquiries and plan of care.
• Coordinates and set up home health services for worker’s compensation claimants and follow through the care, to ensure smooth transition from facility or hospital to home.
• Provides timely updates and communication to all stakeholders – claimant, family, lawyers, physicians and other department through mail, telephone and/or written correspondence.
• Arranges any needs for homecare, which includes but not limited to DME, Medical Supplies, Transportation, Therapies.
• Process customer calls consistent with program specific strategies and customer satisfaction measurements to include but not limited to prospering answering procedure.
• Maintain acceptable levels of performance including but not limited to attendance, adherence, customer safety, and all other productivity and efficiency targets and objectives.
• Learn new methods and services as the job requires.
• Identify inaccuracies in databases and report problems for corrections.
• Ability to multi task in a fast paced environment while maintaining professionalism at all times.
Medical-Surgical Nurse 11/2011 to 05/2014
Manila East Medical Center Rizal, Philippines
• Admits patients from the ER/ MD office until the time of discharge.
• Identifies/evaluates, plans and gives nursing needs of patients.
• Performs nursing activities such as bathing, hair shampoo, oral hygiene, shaving and bed making.
• Does skin preparation to patients for surgery and endorses them to OR nurse as scheduled.
• Accompanies critically (close monitoring) patient to any diagnostic procedures in the Radiology Department/ CT scan, etc.
• Assist patient in maintaining proper position of body and utilizes proper body mechanics.
• Take and record vital signs and report to undersigned if with abnormalities.
• Observes signs and symptoms, institutes remedial action when appropriate and records check in the chart.
• Carries out doctor’s order.
• Assist physicians when examining patients
• Performs irrigations, catheterization and gives enemas.
• Administers and charts medication and patients reactions to medications.
• See to it that the equipment receive proper care and maintenance.
• Reports to head nurse any malfunction and broken equipment and facilities.
• Discharge patient and advise home instructions/ health teaching.
• Does nursing documentation upon admission and discharge of patients.
• Performs post mortem care
• Teaches and directs non-professional nursing personnel if head nurse of the unit is on vacation
• Acts as a senior nurse/ acting nurse supervisor when so delegated.
• Receives and endorses ward equipment and supplies.
• Maintains good relationship with all other hospital personnel.
• Charts accurately medication and treatment given. References:
Jolly Anne Alonzo
Continuing Care Assistant
Bayshore home health - Halifax
P: 416-***-****
E: ***************@*****.***
Abegail Jane Pasion
Continuing Care Assistant
Carecor Health Services Ltd. - Halifax
P: 306-***-****
E: **************@*****.***
Princess Danku
Office Administrator / Awareness Coordinator
North East Outreach and Support Services Inc.
P: 306-***-****
E: ***************@******.***