Buisness Development, Marketing, Communications

Jacob **** Brittain Linden Ave, Baltimore, MD ****7 • 240-***-**** • ******@****.***

Education:

University of Maryland, Baltimore County BA., Biological Sciences Baltimore, MD

Coursework included use of analytical and creative writing, out of class research, public presentations, and reconstruction of data.

Experience:

Business Development Specialist

Agora Financial 8/2019-8/2020

• Directed flow of customer traffic for incoming and outgoing calls

• Handled various customer concerns and corrected billing problems.

• Utilized cold and warm calling to create new customers and qualify them as potential leads.

Marketing Rep 7/2018 – 8/2019

Capital Remodeling

• Recruited and trained new reps how to market and promote our products

• Used direct marketing techniques to generate rapport with customers

• Responsible for lead generation personally accumulating over 500,000 dollars in outgoing sales volume

Physical Therapy Technician

Dr. Lee Miller, Baltimore, MD 7/2017 - 7/2018

• Scribed, took detailed notes, and monitored patients progress over time.

• Take care of office needs as they arise.

• Assisted and trained patients with doctors prescribed exercises. Lifeguard/Pool Operator

UMBC Aquatic Center, Baltimore, MD 9/2015 – 5/2018 RSV/Community/Serenity Pools, Frederick, MD Summers 2011-15

• Staff front office and handle customer concerns.

• Examine injured persons and administer first aid/CPR.

• Rescue distressed persons and contact emergency medical personnel. Pool Manager

RSV Pools, Frederick, MD Summer 2016

• Provide high quality customer service.

• Supervise staff and maintain facility.

• Manage work schedules for employees.

Skills:

• Technical Writing

Charismatic Reliable Independent Detail Oriented

Jacob • Word Processors Brittain

• Basic Spanish

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