Stephanie Shotwell

adjjkw@r.postjobfree.com 208-***-****

Experience

·August 2017 - August 2019 - Shore Lodge/White Tail Club, McCall, ID - Assistant Restaurant and Bar Manager

·Hired and trained all new staff

·Assisted in overseeing a staff of 40+ people

·Used ADP to operate payroll

·Dealt with all FOH scheduling

·Assisted with all wine and liquor inventory and ordering

·Ran daily floor operations

·Created seasonal specialty drink and wine menus

·Helped oversee three restaurant outlets located within the Shore Lodge

·2007- 2016 Tj Mulligans/Dan McGuiness - Memphis, TN - Bartender/Manager

·Completed nightly and daily MOD paperwork

·Served guests efficiently in a high volume atmosphere

·Worked on and off for the company for 9 years.

·September 2011-August 2013 - Lynchburg Legends at the DoubleTree - Memphis, TN

Bartender/ Restaurant Manager

·Promoted from bartender to overall Restaurant Manager

·Participated in MOD shifts weekly

Oversaw a staff of 10-50

·Kept inventory, schedules, did all purchase orders.

·Helped manage banquet functions

·Managed labor cost and payroll

·Organized and executed all private parties and functions for the restaurant

·Wine and food menu updates

·Dealt with hiring and training of all new staff

·August 2012-February 2013 - Theo’s Bistro - Germantown, TN - Assistant Manager

·Executed opening, current, and closing duties for both front and back of the house staff.

·Managed labor costs and inventory structure.

·Dealt with hiring and training of new hires.

·Scheduled FOH staff and ran monthly FOH meetings.

·Created wine, specialty cocktail, lists.

·Managed and ordered all bar inventory.

·Promoted general business via hosted events and outside prospecting.

·February 2012-November 2012- Germantown Country Club - Germantown, TN - Club Administrator/ Secretary

·Assisted in clerical duties, filing, answering phones, to go orders, greeting members.

·Updated and published newsletters, sent club emails, assisted management.

·Updated computer POS system, managed website.

·Booked, filed, and assisted with events.

·Provided simple billing information.

·2009-2011- Hope Valley Country Club - Durham, NC - Head Bartender

·Dealt with bar management, and upkeep; such as, cleaning, stocking, ordering, inventory, creating bar beverage menus, and dealing with outside golf course events.

·As the “face” behind the bar, I memorized likes and dis-likes of my members. Being able to anticipate member’s needs and wants.

·2006-2009 Romano’s Macaroni Grill Memphis, TN Hostess, Server, Bartender, Trainer

·Trained new employees about the keys to great customer service, and the ways of the grill.

·Built my way from hostess to bartender in a three year span.

·Learned basic knowledge about the restaurant industry and customer service basics.

Education

·University of Memphis Exercise Science

·Power Pilates Certified

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