Professional Summary

Skills

Work History

COURTNEY HAYES

*** ***** ******, *****, ** 24153 • 571-***-**** • adjjbt@r.postjobfree.com Inventive Private Chef with the ability to accept criticism with a positive attitude. Skilled at incorporating homegrown vegetables and fruits into creative dishes. Great understanding of allergy and diet restrictions. Adept at planning and developing menus for breakfast, snacks, lunch, dinner, and dessert.

Licensed Real Estate Agent

Detail oriented and well organized

Excellent customer service management and

communication skills

Knowledge in the following software

programs:

Microsoft Office / AMSI, LRO, Safe Rent (used

in the field of property management)

AMSI

Banking

Budget

Business administration

Communication skills

Contracts

Customer satisfaction

Excellent customer service

Detail oriented

Forth

Marketing

Microsoft Office

Property management

Quality control

Real Estate

Sales

Well organized

Chopping skills

Passion for culinary arts

Creativity

Knowledge of cooking equipment

Kitchen equipment usage

Proper food storage

Special diets

Private Chef, 01/2013 to Current

Self Employed – Salem, VA

multiple clients.

Prepared meals using variety of cooking techniques, including baking, braising, roasting, frying and sautéing.

Met with client and discussed types of meals that would be required and if any members of household had dietary restrictions or food allergies. Studied cultures and cuisines of various areas around world in effort to prepare authentic dishes. Developed menus, controlled food costs and oversaw quality, sanitation and safety processes. Shopped at specialty grocery stores to obtain ingredients needed for food preparation. Created customized meal plans based on client dietary restrictions and preferences. Provided easy-to-read cooking preparation instructions for clients. Shopped for ingredients.

Safely packaged and labeled each individual meal.

Nanny, 01/2008 to 01/2013

The Chase Family – Round Hill, Virginia

Provided childcare for The Chase's daughter beginning at age two. Helped guide early childhood development through age five. Managed full-time home childcare for up to three children simultaneously. Designed a nurturing, healthy, loving, educational environment. Teller, 01/2004 to 01/2005

Middleburg Bank – Leesburg, Virginia

Assisted customers with banking needs.

Promoted "up-sale" bank services to customers as applicable. Processed banking transactions while carefully maintaining accuracy of detailed records. Tallied the full cash amount at the end of each day. Prepared and submitted Teller reports for bank management. Community Director and Property Manager, 01/2002 to 01/2004 Archstone at Worldgate – Herndon, Virginia

Directed forecast, variance, budget, contracts and bids for the property generating gross earnings of

$4 million per year.

Managed team of seven people charged with successfully maintaining the property's 99.1% occupancy rate.

Facilitated retention of all 320 residents through customer satisfaction program. Advised district manager on business administration, budget, quality control, and overall performance reports.

Led leasing team to exceed all sales goals and quotas set forth by corporate headquarters. Assistant Property Manager, 01/2000 to 01/2002

Education

Certifications

Stone Ridge at University Center/Archstone – Ashburn, Virginia Hired start-up team charged with leasing the 44-acre luxury apartment community of 630 units. Managed work performance of lease agents and staff of six. Launched marketing campaign which promoted site visibility, decreased vacancies, and increased revenues.

Exceeded lease goal objectives by achieving 95% occupancy rate within less than 1 year. Trained team members in lease agreement best practices, including the use of property management software.

Bachelor of Science: Residential Property Management, Resource Management, 1999 Virginia Polytechnic Institute and State University - Blacksburg, Virginia Certified Personal Chef (CPC)

SafeServ certification: Food Handling

OSHA certification: Food Handling

OSHA certification: HACCP Certification

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