KARL JAMES NABONG,MBA

Manila, Metro Manila · 096******** · Candidate for PMP Certification

adjj6v@r.postjobfree.com · www.linkedin.com/in/karljamesnabong SUMMARY

Experienced Project Manager/Scrum Master and Product Manager with a demonstrated 6 years and 5 months of working history in telecommunication and IT outsourcing companies. Skilled in Project Management, Scaled Agile Framework/Scrum-Agile Management, Lean Management, Product Management and Pre-Sales. Strong engineering professional with a double bachelor's degree in Computer Engineering and Business Management, Master's degree focused on Business Administration and Management from Pamantasan ng Lungsod ng Maynila and Master’s degree focused in Technology Management at University of the Philippines.

EXPERIENCE

January 2021 – Present

PROGRAMME DELIVERY MANAGER, FINASTRA, INC

• Responsible for driving and maintaining end-to-end accountability for customer satisfaction and overall delivery excellence

• Monitoring and managing end-to-end delivery of programs and projects sponsored by one or more customer groups to scope, time and budget.

• Helping to enforce standard methodologies, processes and tools.

• Provide leadership and direction to project team members.

• Assessing customer feedback and using your creativity to establish, improve, and avoid customer escalations.

• Responsible for Maintaining positive relationships with customers and stakeholders

• Serves as an escalation point for customer concerns raised by our stakeholders if/when they arise

AUGUST 2019 – December 2020

PROJECT MANAGER / SCRUM MASTER, STRATPOINT TECHNOLOGIES, INC

• Responsible for end-to-end delivery of the project. From Initiation to Closing of Project

(scope, cost, schedule) together with client Project Manager

• Created full-fledged product backlog (timeline) and resource planning together with Project Manager

• Handled and closely collaborated with project members for each project handled

• Gathered requirements, defined scopes, allocated resources, and established schedules meeting or exceeding project demands

• Supervised and led employees to high performance levels in cross-functional matrix management structure

• Conducts scrum ceremonies (Planning, Daily-standup, Refinement, Demo, Retrospective)

• Coaches team and conducts career mentorship

Achievement: OPEX SAVINGS in handled project: $ 500 Million (Migration Project) AUGUST 2020 – December 2020

PRODUCT MANAGER / PRODUCT OWNER, STRATPOINT TECHNOLOGIES, INC • Responsible for the end-to-end lifecycle of the product

• Conducts Product Discovery (Market Research/User Research/Competition landscape research/Offering positioning)

• Supports the Marketing Manager for Marketing Plan and strategy (including commercialization)

• Creates Roadmaps (Product, Release, Feature, Story/Value Mapping)

• Coordinates with stakeholder on business value and priority

• Creates product metrics for the health monitoring

• Coordinates with Project Manager and Scrum Master for the project deliverables

• Owns and creates Product Backlog, prioritization and overall vision and sprint goals for the deliverables

• Provides new ideas for innovation of the product in respect to its PLC, and brand position JULY 2020 – December 2020

PRE-SALES Consultant, STRATPOINT TECHNOLOGIES, INC

• Works closely with the client in defining the requirement when RFP is not available

• Creates Proposal together with Business Development (including investment cost, resources, methodology, timeline)

• Supports Business Development in identification of appropriate value proposition to win the opportunity

• Coordinates with the resources needed to complete the proposal JUNE 2019 –AUGUST 2019

PRODUCT OWNER, NOKIA, INC

• Responsible for end-to-end delivery of the product. From Initiation to Closing of Project

(scope, cost, schedule)

• Responsible for analyzing requirements from product management and defining and prioritizing component backlog.

• Represents customer’s needs and holds the vision of the project. Ensures that teams deliver value to the business.

• Owns and divides product backlog items into component backlog items and user stories

• Manages several scrum teams (management of workload, requirements, feature development, project tasks assignment and review)

• Agrees sprint goals with the scrum teams according to Definition of Done (DoD) MARCH 2016 –JUNE 2019

SCRUM MASTER - AGILE PROJECT MANAGER / TRIBE QUALITY COORDINATOR, NOKIA, INC

• Ensures that the targets, schedules, KPIs are on-track thru management of day-to-day operations of the teams handled: 4 Scrum Teams (21-28 engineers including technical leads)

• Responsible for end-to-end delivery of the projects. From Initiation to Closing of Project

(scope, cost, schedule)

• Acts as the Deputy Line Manager of the squad handling day-to-day operation of the squads

• Collaborates with product owner in prioritization of user story with certain local velocity/capability in pipeline of squads, and handles squads features resource forecasting and projection

• Maintains the scrum delivery KPI for each sprint, review the scrum KPI

• Finds and highlight areas requiring improvements within the team and organization via retrospective ceremony

• Coaches, creates, and guides teams to reach high level of self-organization and cross functionality

• Monitors and drives continuous improvement

• Responsible for the conducting of RCA and EDA for the business unit and formulates corrective and preventive action to reduce issues and possible faults.

• Works with maintenance/fault managers in formulation of preventive actions and corrective actions to reduce faults/issue induced by features developed, tools used: RCA/EDA, 5 Whys JANUARY 2017 –JANUARY 2018

LEAN PROJECT MANAGER, NOKIA, INC

• Accountable and Manages roll-out and execution of the Business Line Lean-related projects according to quality, scope, cost and schedule

• Removes general project constraints and pushes implementation within L4 teams.

• Reports BL activity status to MBB Lean TC Project manager.

• Serves as counterpart for BL Transformation Lead for raising Efficiency opportunities and reporting BL initiatives implementation status.

• Ensures LEAN continuous improvements.

• Conducts operative risk assessment.

• Monitors and coach lean projects

Achievement: OPEX savings in handled project: 25,000 Euro JANUARY 2014 – MARCH 2016

RESEARCH AND DEVELOPMENT ENGINEER, NOKIA, INC

• Web Development Project (Full Stack : MEAN)

• Test Simulator Project (Android, Java, C++, C#)

EDUCATION

AUGUST 2019 - PRESENT

MASTER OF TECHNOLOGY MANAGEMENT, UNIVERSITY OF THE PHILIPPINES

- DILIMAN

APRIL 2018

BACHELOR OF BUSINESS MANAGEMENT

MASTER OF BUSINESS ADMINISTRATION, PAMANTASAN NG LUNGSOD NG MAYNILA

APRIL 2014

BACHELOR OF SCIENCE IN COMPUTER ENGINEER, PAMANTASAN NG LUNGSOD NG MAYNILA

SKILLS

• Agile and Traditional Project Management

•People Management and Mentoring

•Infrastructure Migration

• Product Management

• Pre-sales and Proposal/Contract Creation

• Scaled Agile Framework (SAFe)

• Marketing Research and Plan (4Ps)

• Roadmapping

• Marketing Research and Plan

• Tech Stack: NodeJS, AngularJS, C#, SQL

• Cloud Migration

TOOLS

• Project Management Tools: JIRA, Smartsheet, Smartsheet

• Product Management: Product,Release Roadmap, MosCow Framework, 100 points prioritization, Product Life Cycle

• Project Management Tools: JIRA, Smartsheet, Smartsheet

• Quality Tools: 5-WHYS, RCA/EDA, Fishbone Diagram, Value stream Mapping

• Scaled Agile Framework (SAFe)

CERTIFICATIONS

• Certified Safe 4 Scrum Master (Certified last September 2018)

• Certified Project Management Specialist (Certified last December 2019) REFERENCES

Available upon request

Contact this candidate