Manual QA Lead

Shilpa Dhanasekhar Email: ***********@*****.***

Mobile: +91-814*******

Professional Summary

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● Experienced in Testing includes Functional, Non-Functional, Regression, Production and System Integration, API (Web Services) Testing.

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strong customer service orientation

● Have good Exposure in Selenium, Cucumber.

● Work experience in Banking domain - Payments and Card Industry.

● Have experience in Agile methodology.

● Certified by International Software Testing Qualifications Board (ISTQB).

● Good Exposure on test management tools like Agile Central (CA Rally), qTest.

● Well versed with Bug Life Cycle.

● Expertise in SDLC and STLC concepts and project life cycle processes.

● Experience in writing test scripts using Selenium webdriver.

● Well versed with Window-based & Web-based applications.

● Experienced in preparing Release Readiness, Weekly status reports (WSR), Daily status reports & Release Data collection & Metrics.

● Efficient in communicating & coordinating with all teams involved (onshore and offshore) Tools :

Education Summary

B.Tech (Electronics & Communication Engineering) from Madanapalle Institute of Technology and Science in 2016 from Andhra Pradesh.

Employment Details

Working as Associate Consultant in CAPGEMINI INDIA Pvt. Ltd., Chennai from Dec 2016 to till date. qTest, Rally, Selenium, Postman, Swagger, ActiveBatch Programming Languages : C, HTML5, CSS3, Java, SQL, Typescript, Angular 8 Technology : RabbitMQ, Pub-Sub

Database : Microsoft SQL server, Firestore

Testing Methodologies : Agile

To work as a key player by showcasing my skills and to build up a road map with constant introspection for setting up high standards of competence.

4.2 years of experience in Manual Testing

Leading the QA team with high self-motivation and directed with an attention to detail and a Technical Exposure

Certifications & Achievements:

Certified by International Software Testing Qualifications Board (ISTQB) - CTFL Project Details:

Global Payments (Unified Credit Module) Capgemini India Pvt. Ltd, Chennai QA Lead

Description:

Global Payments Inc. (NYSE: GPN) is a leading worldwide provider of payment technology services headquartered in Atlanta, Georgia and member of the S&P 500 with merchants and partners in 30 countries throughout the United States, Canada, United Kingdom and the Asia-Pacific region. A single credit module that is common across all regions and platforms, incorporating auto decisioning via a rules engine and new workflow interface to ensure all credit decisions made within 24 hours. Roles & Responsibilities

● Taking ownership for own career management and improved performance contribution.

● Helps to establish project test strategy, methodologies, test plans as well as assist with test execution.

● Keep the communication channels open and approachable for the team.

● Set the timelines, schedules, effort estimations and planning accordingly by considering team’s opinion.

● Establish strong processes so the team can work independently with minimum or no supervision.

● Act as key point of contact for all QA aspects of releases, providing QA services and coordinating QA resources internally and externally.

● Analyzing FRD and providing estimations and LOE to complete Test Plan, Test Cases, Test Case Execution in qTest.

● Experience in creating the Test plan and Test Suite for Functional and Regression Testing in qTest.

● Identified Issues and created bugs with descriptive information in Rally and communicated to Dev team.

● Keep raising the bar and standards of all the quality processes with every project.

● Responsible for sprint activities (such as daily status calls, Planning).

● Perform internal test case-review and assign to the external review. Global Payments (Servicing Application) Capgemini India Pvt. Ltd, Chennai QA Lead May 2018 – September 2020

Description:

Global Payments Inc. (NYSE: GPN) is a leading worldwide provider of payment technology services headquartered in Atlanta, Georgia and member of the S&P 500 with merchants and partners in 30 countries throughout the United States, Canada, United Kingdom and the Asia-Pacific region. Servicing application is used by call center/maintenance team to update details of the merchant. Application used to update the details of the merchant for DBA, Legal information etc. This application is used once the Merchant is on-boarded and in Credit Approved Status. Roles & Responsibilities

● Direct QA Team on the daily task.

● Defining quality standards and metrics for the current project/product.

● Understanding the Functional Requirement Documents (FRD) of the application provided by business.

● Analyzing FRD and providing estimations and LOE to complete Test Plan, Test Cases, Test Case Execution in qTest.

● Providing sprint metrics at the end of every sprint.

● Analyze and document the existing issue/functionality to address the issues raised.

● Worked on analyzing the User Stories after the Sprint Planning Session.

● Experience in creating the Test plan and Test Suite for Functional and Regression Testing in September 2020 – January 2021

qTest.

● Identified Issues and created bugs with descriptive information in Rally and communicated to Dev team.

● Connect with the on-shore QA team and the QA delivery manager on a weekly basis.

● Providing Knowledge Transfer to the new team-members.

● Keep raising the bar and standards of all the quality processes with every project.

● Responsible for daily status calls and weekly updates.

● Review test strategies and see that all the various kinds of testing like functional, performance, stress, load, acceptance etc. are getting covered.

● Perform internal test case-review and assign to the external review.

● Finding and arranging behavioral, functional, non-functional training needs for the team. Global Payments (PCI Compliance) Capgemini India Pvt. Ltd, Chennai Test Analyst December 2016 – May 2018

Description:

Servicing application is used by call center/maintenance team to update details of the merchant. Application used to update the details of the merchant for DBA, Legal information etc. This application is used once the Merchant is on-boarded and in Credit Approved Status. Roles & Responsibilities

● Worked on analyzing the User Stories after the Sprint Planning Session.

● Experience in creating the Test plan and Test Suite for Functional and Regression Testing in qTest.

● Identified Issues and created bugs with descriptive information in Rally.

● Involved in understanding the business requirements of the customer.

● Responsible for daily status calls and weekly updates.

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Declaration

I hereby declare that the information given above is true to the best of my knowledge.

(Shilpa Dhanasekhar)

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Executing the Test Cases, analyzing the results and updating the status. Experience in logging the bugs in the Bug repository and communicating to the Dev team. Worked closely with the web development team to ensure quality deliverables. Executing test cases efficiently in qTest within the provided time line in different environments like SBX, UAT, Staging and Production and providing sign-off for releases. Supporting Business team in carrying out the User Acceptance Testing.

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