CURRICULUM

VITAE

Mr. Abhishek Sharma

Mobile: 989-***-****

Email : adjj09@r.postjobfree.com

Address : F-24, 3rd Floor, West Patel Nagar-110008, Delhi CAREER OBJECTIVE

To work in a Reputed Organization through disciplined, organized and progressive ways with my sincere hard work and utmost endeavors in the task entrusted to me, that incorporates varied spectrums of work & diversity, as this endows consistency, competency & expertise in professional as well as social spheres, enabling collective excellence and technical growth, personal fulfillment with my positive attitude for new ideas and concepts to enhance the overall growth of the organization.

ACADEMIC QUALIFICATIONS

Year E xamination Institutions % of marks

2015 B.Tech/ ECE Punjab Technical University 75.14% 2011 12th UP Board 66.00%

2009 10th UP Board 65.00%

EXPERIENCE

• 1 year 5 months Experience in Ericsson India Pvt. Limited Gurgaon as Sales Executive.

• 4 months Experience in Ericsson India Global Services Pvt. Ltd. as Sales Executive.

• 2 years 3 months Experience IPAN Real Estate Pvt. Ltd. as Sales Manager.

MAJOR RESPONSIBILITIES

Core Responsibilities in Ericsson :

• Analyzing for alarm and taking required action for any major outage, send communication to customer and internal team.

• To Resolve customer complaints via telephone & email services.

• Halt & Active (2G&3G) Sites, raising TT for Tool related Issues.

• Analyzing the reason for down sites and restoring it.

• Responsible for Daily Historical data base (HDB) Report & forward it to the next layer.

• Responsible for Daily FSO Report & forward it to the next layer.

• Responsible for BTS outage report, site status report maintenance & forward it to the next layer.

• Responsible for Coordinating with Vendors and other Operators regarding site issues.

• Prepared detailed client proposals and sales reports.

• Managed customer requests and dealt with customer service issues.

• Provided product demonstrations for customers.

Core Responsibilities in IPAN :

• Generating leads through various marketing campaigns, like phone calls, email, and chat.

• Negotiating deals between buyers(Paramilitary Forces) and our company that can also lead to the need to resolve conflicts.

• Creating legal documents like lease agreements, contracts, and deeds.

• Assessing the property's condition, taking pictures, advertising the property, identifying prospective buyers.

• Assessing the property's condition, taking pictures, advertising the property, identifying prospective buyers.

• Offering advice to clients and buyers, and liaising between the two parties.

• Counsel clients on market conditions, prices, and mortgages.

• Create lists for real estate sale properties, with information location, features, square footage, etc.

• Designing and implementing a strategic sales plan that expands company customer base and ensure it’s strong presence.

PROJECT REPORT

• Laser Communication (Message Transmission with the help of Laser Beam)

• Basics of CDMA Technology & EMF Environment Study. ENTIAL LEARNING (INTERNSHIP PROGRAM)

Company Name : Zephyr System Pvt. Ltd.

Duration : 45 days (6st June to 17th July 2013)

Company Name : Tata Teleservices Ltd., Okhla,New Delhi Duration : 6 months (6st Jan to 19th May 2015) / RF Training. RF TRANING REPORT :

• RF survey, RF optimization.

• Closure RF related complaints.

• Work experience on HLR, VLR, CRM Tips.

• Work on Oracle CRM (Customer Relationship Management).

• Hands on experience on Map Info tool.

• Handled 12861- JE Helpline, Monitoring JE activities, Closure of 198TTs on daily basis.

• Troubleshooting of HSIA data complaints.

• Analysis of Online throughput and Slot Occupancy traces.

• Analysis of RSSI values at MS and BTS ends.

• Analysis of online system message flow between MS, BTS and BSC.

• Work Experience on One-TM Tool.

ACHIEVEMENTS

• Won a competition and got second price on Crawling Creature conducted by the college.

• Participated in workshop on Automation organized by IIT Madras.

• 11th Rank at Talent Search Examination organized by SHIKSHA PRASAR SOCIETY.

• Participated in training Programme and Entrepreneurship Awareness promoted by DST, GOVT of INDIA, PSCS&T, GOVT of PUNJAB & NSET.

• Organize technical event “F-7 Racing” in college. E XTRA CURRICULAR ACTIVITIES

• Participate in college technical events.

• Attend workshop on Industrial Automation & Robotics at IATC, Panchkula .

• C language at Byte Infosys Computer Institute.

S TRENGTH

• Aptitude to grasp concepts quickly and think logically and creatively.

• Strong analytical and reasoning ability.

• Good presentation techniques.

• Continuous learner and willingness to improve with experience.

• Also hunger for learning new things and ability to adapt quickly to any situation.

• Ambitious and enterprising.

• Good interpersonal skills.

• Ability to work under pressure.

• Punctual,Hard working, Enthusiastic and Honest.

H OBBIES

• Interacting with new people

• Playing Cricket.

• Listening to music.

P ERSONAL DETAILS

Father’s Name: Sh.Ompal

Sharma

Date of Birth : 10thNov 1994

Marital status :Single

Sex : Male

Language known: English and Hindi.

Date: (Abhishek Sharma)

Place: Delhi

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