Mrugesh Patel, PharmD

Hoffman Estates, IL *****

908-***-****

adjisw@r.postjobfree.com www.linkedin.com/in/mrugesh-patel-72576550

CLINICAL PHARMACIST

Excels at Educating Patients on New Medications & Safe Use

Highly motivated, dependable, and reliable professional with extensive experience in clinical, customer service, and drug therapy management. Demonstrated success delivering exceptional patient care. Qualified leader with outstanding written and verbal communication skills. Effectively resolves problems and provides superior customer service. Proven capacity to assess client’s needs and build trust. Strong track record of achievement in building partnerships and maintaining client relationships.

AREAS OF EXPERTISE

Patient Safety Pharmacy Professional Practice Regulatory Requirements Quality Assurance Personnel Management Inventory Management

Financial Profitability Loss Prevention Workflow Management

PROFESSIONAL EXPERIENCE

CVS Health, Aurora, IL 10/2017 – Present

Pharmacy Manager

Manage pharmacy staff and store staff when needed. Prepare hours schedule for subordinates along with time off and timesheets submission to HR essential for payroll processing. Supervise entire inventory management related to pharmacy. Interact and maintain positive customer relations with respect to correspondence support and back office phone. Accountable for the management, oversight, and operation of all aspects within the pharmacy.

•Kept customers and patients healthy through adoption and management of patient care programs.

•Identified opportunities to add value to customers catered, suggesting varied sale items benefiting customer.

Staff Pharmacist 10/2016 – 9/2017

Monitored inventory status and accordingly ordered and stocked medications in the pharmacy. Provided medication information as per the request of Physician, recommended medications for patient therapy, and suggested alternative substitutions when needed. Supervised 5 pharmacy technicians and 1 intern daily. Provided accurate, timely, friendly, and efficient services to patients. Worked in accordance with pharmacy laws established by local, state, and federal officials.

Exceeded expectations of all core elements of the CVS business and professional aspect, based on performance evaluation by district leader.

•Improved store's Profit and Loss (P&L) statement from previous year by reducing the costs effectively through labor cost and working through budget throughout the year.

•Merited promotion to Pharmacy Manager position in another store, earning the trust of Senior Pharmacy Manager and district leader.

Clybourn Park Pharmacy, Chicago, IL 09/2015 – 10/2016

Staff Pharmacist

Consulted patients for Drug Interactions (DUR). Talked to doctors and nurses for any disease-drug or age-drug interactions while focusing on age specific (BEERS) criteria,

•Enhanced healthcare outcomes and increased the business by calling customers and reminding patients of the refills, usage of CVS tools and resources such as simple dose, Patient Care Calls (PCQ), refill at pick up, and keeping immunizations up-to-date.

•Consulted patients on how important it is to take medications, increasing medication adherence and boosting prescription sales.

EDUCATION

Doctor of Pharmacy (PharmD), Roseman University of Health Sciences, South Jordan, UT

Bachelor of Pharmacy (BPharm), MES College of Pharmacy, Bangalore, Karnataka

Bachelor of Pharmacy (BS), Pharmaceutical Sciences, Rajiv Gandhi University of Health Sciences, Bangalore, Karnataka

LICENSES CERTIFICATIONS

•Illinois Pharmacist Licensure

•APHA Immunization Certificate

•BLS Certification

Contact this candidate