PATRICIA CURRY

Spring, TX ***** 832-***-**** adjimb@r.postjobfree.com

PROFESSIONAL SUMMARY

Experienced IT Desktop Analyst, Programmer Analyst, and Database Administrator with over 20 years of experience in Oil and Gas. Excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements.

CERTIFICATIONS AND SKILLS

• Certified Lotus Notes Specialist

• Certified A+

• AAS from North Harris College for Programmer/Systems Analyst

• Certified Aconex Associate, Professional, Specialist

• Certified MOS (One Note, Word, Excel) • Software packages: Lotus Notes Client/Administrator/Designer/Domino 9, MS Exchange Server, MS Office 97 - 365, Blue Beam Revu, Adobe Acrobat, SharePoint 2010, AT&T Merlin, Meridian, Auto Sketch, Netmeeting, Remote Connect, Dameware, MS Teams, Metafile Viewer/Administrator, Symantec DLO, Symantec Antivirus, Tivoli Storage Manager, SCCM

• Programming languages: Visual Basic 2010, Domino Script, FOCUS (report writing), RPG I, II, III, & RPG AS400, SQL (PC & AS400), HTML/XHTML, COBOL, DBASE IV, C, CLP

• Helpdesk Software Packages: HP Openview, Footprints, Remedy, Altiris Helpdesk Software, Service Desk

• Operating systems: Windows 9X, ME, 2000, XP, Vista, Windows 7, Windows 8, Windows 10, Windows Server 2010-2016, AS400 OS400 ISeries 7.1

WORK HISTORY

Project Collaboration Support - Lotus Notes Administrator, 08/2011 to present

Worley Engineering (Formerly Jacobs Engineering) – Houston, TX

• Consulted daily with Project Managers, Project Admins, and Project Disciplines to understand needs and provide Project Management Database Support.

• Developed reports and database views for customers for purpose of analyzing dataResolved Technical problems, improved operations and provided exceptional client support.

• Drove operational improvements such as eliminating printing user manuals and instead providing the manuals in digital form which resulted in departmental savings.

• Developed training material and a training program for customers using Project Collaboration Software EDMS and Sharepoint.

• Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.

• Provided daily maintenance of collaboration software by creating login ids, resetting passwords, granting Access to projects, identify potential issues by reviewing backups logs and server logs.

• Maintained healthy server processing by monitoring server logs and archiving database projects.

• Mentored new IT EDMA administrators (Lotus Notes) and project users.

• Developed reports and database views for customers for purpose of analyzing data.

Helpdesk Analyst, DB Admin, AS/400 Operator, 04/2008 to 08/2011

Prime Operating Company – Houston, TX

• Reviewed nightly backup logs to ensure network drives and databases were backed up.

• Installed and maintained company software on desktops and laptops.

• Maintained WSUS for pushing out and verifying Windows updates.

• Troubleshoot cabling issues (wall to patch panel)

• Maintained firewall and switches

• Developed network diagrams

• Maintained hardware inventories of equipment and made recommendations to recycle old equipment

• Provided technical support to 100+ employees of Prime Operating Company at all locations in Oklahoma, Texas, and West Virginia. (network connectivity, printing, resetting password, network mapping)

• Managed computers and other devices on network, created and managed user profiles with Active Directory

• Managed Domino Servers by reviewing server logs to identify potential issues with replications and database size.

• Developed views and reports in Lotus Notes Databases

• Managed Access to databases (user ids and acl)

• Prepared conference rooms with necessary equipment for meetings. (laptops,projectors, setup conference call number)

• Maintained all hardware Dell desktops and laptops, HP printers, Fujitsu scanners

• Maintained supply inventory (paper, toner, cartridges...)

• Developed training program and material for customers using Adobe Acrobat and scanners.

• Developed documentation for IT Support Daily, Weekly, Monthly, and Yearly procedures

• Rotated backup tapes to offsite storage.

• Applied PTFs on AS400 V5R4, V7R1 (IBM midrange system)

• Prepared, dispersed, and filed AS400 monthly financial reports

Lotus Notes Administrator 2nd Level Support, 08/2004 to 04/2008

Modis/ExxonMobil – Houston, TX

• Increased server space and performance by identifying dormant and orphaned mail files on ExxonMobil Domino servers.

• Created views and agents on production databases for reporting monthly activity statistics.

• Maintained high standard of service level agreements by providing fast and accurate dispatching of Remedy work tickets to group.

Developed statistics for ExxonMobil management from data extracted from helpdesk software Remedy and Lotus Notes databases.

• Performed maintenance tasks on ExxonMobil servers such as: Deletes, Moves, and Changes to mail files.

• Maintained Lotus Notes Domino Directory.

• Provided telephone technical Lotus Notes support to network end-users from North America, South America, Asia, and Europe.

• Contributed to Access Review Project by identifying potential Access Control problems on mail files residing on ExxonMobil Lotus Notes Domino servers.

• Ensured departmental quality assurance for audit purposes by developing a documentation database for Global Notes Administration.

• Developed procedural methodologies used as team standards for daily, weekly, monthly tasks.

• Established departmental standards by developing documentation for daily, quarterly, and annual procedures for ExxonMobil's Global Notes Administration department.

EDUCATION

Associate of Science: PROGRAMMER/SYSTEMS ANALYST, 05/1995

North Harris College (Currently Lone Star College) - Houston, TX

ADDITIONAL INFORMATION

• Secretary for Northwood Park Civic Association - 2010 - 2018

Northwood Park Association is dedicated to maintaining NWP as a family friendly, desirable place to live. Secretary duties included maintaining membership, developed annual newsletter, maintained meeting minutes, sent and received club correspondence, maintaining webpage.

• Secretary for First Texas Volunteers - 2017 - Present

First Texas Volunteers is dedicated to preserving the USS Texas and honoring the men that served and defended the United States on this ship during WWI and WWII. Secretary duties include maintaining membership, taking meeting minutes, managing finances, receiving and sending club correspondence.

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