Service Representative Customer
Resume:
Morgan Ginter
Steinbach, MB, R5G 0J6
***********@*****.***
To whom it may concern,
As a highly motivated and energetic woman who is seeking to further her skillset, I am enthusiastic about positions in customer service-related fields. I have the related experience needed to succeed and contribute positivity to your workplace, as well as an eager willingness to learn to become the best possible person to fill this position within your company.
Through my experience in different positions, I have acquired many needed skills to help me succeed. I have learned strong interpersonal skills that reflect my ability to relate to and communicate with both customers and other members of staff. I work extremely well under pressure to meet all deadlines in a fast-paced environment, reviewing/implementing new/revised processes, and continue to have excellent attention to detail and excellent time-management skills
I am a positive, highly respected, honest person and I continuously strive to achieve greater excellence in my delivery of every task and project I take on individually and as an active team member. With strong dedication to my performance, I am self-motivated with a high degree of planning and organizational skills which have aided me in being able to complete any task in group or individually. I have worked in multiple different branches of customer service, from a Co-Op gas station as a shift leader, to working concessions at Lilac Resort as well as a customer service representative at the call centre 24-7 Intouch. This has proven beneficial in many cases as I have the knowledge to deal with different situations. I am able to help customers with suggestions of products, problem solving, and dealing with customer complaints in a professional and polite manner.
I would be a wonderful asset to your department as per the requirements as I have the qualifications for the posted position. I believe I would be an amazing fit to your company as I am very passionate about customer service, and have a growing interest to learn mods. References are available upon request.
Thank you for taking the time to read over my resume, and for this amazing opportunity. Kindest regards,
Morgan Ginter
SKILLS
Respectful and well-mannered
Adapt well to new environments
Detail oriented / able to meet deadlines
Organized and responsible
Effective use of time and problem-solving skills
Able to grasp and apply new concepts
Learn quickly and efficiently
Knowledge of Microsoft Office Suite
Excellent verbal/written communication skills
EDUCATION
Steinbach Regional Secondary School, 190 McKenzie Street— High School Diploma September 2015 - June 2019
Graduated High School June 2019
EXPERIENCE
Birchwood Reconditioning Center, 4280 Portage Ave — Detailer Full Time, September 2020-December 2020
Thoroughly washing the interior and exterior of vehicles Touching up paint jobs
Stain removal
Ensuring deadlines are met
Lilac Resort, Ste Anne — Tiki Bar and Concession
Summer Seasonal Full Time Position, 2018, 2019, 2020 Provided excellent customer service to guests
Handled cash
Enforced rules of the campground and public spaces Served food and drink orders to guests
24-7 Intouch, 905 Waverley Street, Winnipeg — Customer Service Representative Full Time, August 2019-May 2020
Worked with online orders and website support for both Canada and US Consumers Efficiently communicated with consumers by email and telephone Aided the consumer to troubleshoot products and navigate the website De-escalated irate consumers and assisted with any problems Provided exceptional customer service to ensure they had positive experiences Clearview Co-op, 110 Brandt Street, Steinbach— Shift Leader Full Time, May 2017-September 2018
Handled Cash
Maintained store cleanliness
Pumped Gas, Ran Till, Served Ice-Cream
Trained New Hire Employees
Supervisor duties
Contact this candidate