Robert Jerome

Tampa, FL u 813-***-**** u adjikl@r.postjobfree.com

Objective

Software Developer position which fosters career development while achieving corporate goals.

Profile

Motivated professional with 20+ years in the IT industry (primarily mainframe) with additional practical insights into the life/health insurance and financial investment fields. Inquisitive, able to think “outside of the box”, understands the big picture, cool under pressure.

Flexible and versatile – able to maintain a sense of humor under pressure. Poised and competent with demonstrated ability to easily transcend cultural differences. Thrives in deadline-driven environments. Excellent team-building skills. Persuasive – Circle of Champions member.

Skills Summary

COBOL, COBOL II

JCL

TSO/ISPF/REXX

IMS/DB2/VSAM

Easytrieve

FOCUS, Telon, CICS

FTP/Advantis/NDM

UNIX

Clearcase

Crystal Reporting

TOAD

Rapid SQL

MQ Series, SPUFI

SQRibe

MS Office Access, Excel, Visio, Powerpoint, Project

Business Objects, Sharepoint

Windows, z/OS

XML, Salesforce CRM

ESP, FileAid, Changeman

PHP, MySQL, JIRA

Professional Experience

ROLES AND RESPONSIBILITIES (JOHN HANCOCK / MANULIFE)

oLead support resource for mainframe application that kicked off daily North American batch cycle which processed $700 million in annual commissions

oSole Developer for DB2 SQL application for legal department, reducing commission history research tasks from 90/hours per month to 12

oTechnical liaison for business partners up to V.P. level

oTeam lead and mentor for six programmer/analysts in a new remote IT shop in Tampa

oSubject Matter Expert for COBOL, JCL, and file transmission methods

oLead tester for one of company’s most visible CICS applications known as “Persistency” which tracked agents’ policies for their length in force and eligibility for bonus payment

oSelected as a member of the first team to oversee process improvement through Capability Maturity Model (CMM) compliance up to levels 2 and 3 for the department

oMain point of contact for standardizing dozens of mutual fund record formats to a common one utilized by the National Securities Clearing House (NSCC/DTCC)

oWorking from Tampa, coordinated with teams in Boston, Toronto, Montreal, and Bangalore on merging John Hancock with Manulife Financial. Wrote 14 of the 19 application overviews for turnover/replacement, disaster recovery, stress testing, HIPPA and SOX compliance, etc.

Robert Jerome

Résumé, Page Two of Two

Employment History

SAINT LEO UNIVERSITY, LEO, FL CONTRACTOR, NOV 2018 - PRESENT

Sole support for document storage and retrieval system for Saint Leo’s Board of Directors. File/direcctory access and security, password reset, change forms, etc. Updated MySQL tables and PHP code, worked with GoDaddy support for hosting website.

HEALTH PLAN SERVICES, TAMPA LICENSED SALES AGENT, SEP. 2015 – PRESENT

Sales in call center environment on behalf of carriers Cigna and Oscar Health. Educated prospects on health and dental insurance matters. Licensed in all 50 states. Enrolled clients on plans both on and off the Federal Marketplace under Affordable Care Act requirements. Awards for quality (avg. 96 of 100), availability, adherence and outbound productivity.

BANKERS LIFE, TAMPA LICENSED SALES AGENT, MAR. 2016 – AUG. 2017

Educated prospects in face-to-face meetings about Bankers Life, Colonial Penn and Humana products. Enrolled clients in Medicare Supplements, Medicare Advantage plans, life insurance, LTC and critical illness insurance. Designed and presented seminars for people with medical and financial challenges. Awarded a cruise to Cancun for being the agency’s top new agent in Medicare Supplement enrollments.

WADDELL & REED, TAMPA FINANCIAL ADVISOR, 2014-2015

Created financial projection for retirement and other life events using Advicent software. Matched clients personal and business goals with a strategic plan to best achieve those goals. Offered mutual fund, life insurance, and LTC vehicles that best matched their expectations. Acquired Series 7, 63, 65 (financial) and 02-15 (health/life) licenses.

JOHN HANCOCK FINANCIAL NETWORK LEAD PROGRAMMER/ANALYST, 1992-2011

Started in the Boston home office in mainframe production support, moved to the Tampa IT site as Lead Developer, then worked from home for 6+ years during/after company merger. Coordinated with teams in Boston, Toronto, Montreal, and Bangalore on merging John Hancock with Manulife Financial. Wrote 14 of the 19 the COBOL application overviews for turnover/replacement, disaster recovery, stress testing. Complied with HIPPA and SOX regulations and CMM Level 2 requirements. Designed DB2 tools for legal areas to cut research time by 90%. See skill highlights on page 1.

A.D.P., WALTHAM MA COMPUTER OPERATOR, 1990-1991

Computer print operator on IBM 4381 mainframe. Processed outsourced payroll for hundreds of companies on a tight, third-shift deadline. Duties included printer maintenance, stocking and loading various forms and types of paper, monitoring and running the batch cycle.

FLORIDA FINANCIAL SOFTWARE PROGRAMMER, 1988-1990

Programmed in the company’s proprietary language, BankSoft. Designed and updated utilities for bank teller and loan officers. Wrote batch scripts for installation. Worked with replica ATMs to troubleshoot hardware problems.

Education

NORTHEASTERN UNIVERSITY – Boston, MA

Bachelor of Science Degree, M.I.S. in Business, 1992

GPA: 3.5/4.0. Attended night classes while working at Automated Data Processing

NEWBURY COLLEGE – Boston, MA

Associate’s Degree in Information Systems, 1988

GPA: 4.0/4.0

COMMUNITY INVOLVEMENT

Elected 2 terms as Service Chair for New Tampa Rotary – signature project provided packaged meals for 40,000 food- insecure local residents. Organized Adopt-a-Road cleanups and scheduled Mobile Food Pantries. Awarded member of the month three times.

Tampa, FL u 813-***-**** u adjikl@r.postjobfree.com

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