Online Learning Leader

Deborah L. Wise, PhD

Daytona Beach, FL *****

386-***-**** - **.***@**.***

Professional Summary

KNOWLEDGE AND LEARNING ARCHITECT. Passionate leader who is devoted to helping organizations and individuals thrive. Proficient in all phases of the ADDIE learning design model. Particularly adept at technology-based learning, including virtual, game, simulation, and mobile design.

Skills

Coaching

Mentoring

Content Development

Course Development

Training

Metrics

Solutions

Content Management

Work History

01/2002 to 01/2020

Strategic Solutions Director

ByteSight, Inc – Sedalia, Colorado and Daytona Beach, FL

Architect personal and professional development solutions using corporate content, brain health assessment, and wellness coaching

Assess corporate change/training needs, determine how to measure effectiveness, and present solutions to stakeholders both before and after implementation

Design effective, relevant programs and workshops to move key metrics

Evaluate program results against key metrics

Certified LEGO Serious Play Facilitator, Certified Brain Health Coach with Amen Clinics, and Certified Learning Receptiveness Profile coach with Neuro-link

Offer personal / group coaching, personal development, and work balance mentoring

01/2011 to 07/2017

Learning Strategies and Performance Manager

PricewaterhouseCoopers – Denver, Colorado

Designed internal professional development programs and other business education for the US and global markets

Consulted with internal teams as a subject matter specialist in mobile learning design, performance support, and assessment/evaluation

Reviewer for the PwC technology forecast on gamification

Collaborated on design team for annual, firm-wide virtual course on ethics and compliance, delivered to 30,000 global staff

Created proprietary intranet as a repository for Tax-related learning and guidance

Managed program development for onsite tax line of service annual conference

Demonstrated proficiency in video editing and rapid course development tools

Volunteered as judge in the area of education and technology for the Brandon Hall Excellence Awards

07/2009 to 10/2010

Instructor

University of Colorado Denver School of Business – Denver, Colorado

Designed graduate level courses taught entirely in virtual environments

Created multimedia to support learning and act as a mobile delivery tool

Guest lectured on topics such as virtual world learning; present and publish on mobile learning topics

Presented course findings at international conference for academic and business partnerships

Taught virtual course in Entrepreneurship with students from multiple countries interacting concurrently in a virtual space

07/2009 to 10/2010

Assistant Director, Emerging Technologies

University of Colorado Denver – Denver, Colorado

Collaborated with Director to manage technology requirements for student cohorts, faculty, and staff

Managed emerging technologies budget for program equipment and purchases

Oversight of 100% mobile delivery of curriculum materials; Developed energy management portal for student homepage

Initiated and produced live Internet streaming for speaker events

Negotiated virtual world partnerships to assist in energy project modeling

01/2008 to 01/2009

Business Analyst - Tier 1 iPhone Technical Support

Apple, Inc – Denver, Colorado

Developed custom training programs for call center, increasing customer satisfaction by 15%

Conducted metrics analysis to assist call center in attaining #1 in global satisfaction

Supervised QA department, developed coaching plan for outliers through mentor-directed training

Reduction in Workforce initiative committee member, reducing staff by 60% within three weeks

Implemented usage formulas to determine cost centers and minimize waste

07/2005 to 10/2007

University Director

Colorado Technical University – Colorado Springs, Colorado

Managed initiatives surrounding digital delivery of curriculum materials using emerging technologies

Served as faculty training lead for synchronous and asynchronous tools

Campus administrator for content management and other course delivery systems

Adjunct professor and subject matter expert in information technology for online programs

Subject matter expert for learning technology and university champion for technology use at six satellite campuses

Remote learning position and partially remote campus position

Education

PhD: Educational Leadership and Innovation

University of Colorado - Denver, CO

Examined how online behavior impacts physical behavior based on regular feedback loop and self-identity

MSIT: Global EManagement

University of Denver - Denver, CO

Digital MBA in international pilot program in a consortium of six global business schools

BA: Counseling

Biblical Life College And Seminary - Marshfield, Missouri

Certifications

Facilitator - LEGO Serious Play

Certified Coach - Amen Clinics Brain Health

Licensed Partner - NeuroLink Learning Receptiveness Profile

Affiliations

Association for Talent Development American Psychological Association Division 46 (Media Psychology)

USASBE United States Association for Small Business and Entrepreneurship

Canadian Council for Small Business and Entrepreneurship

Contact this candidate