Customer Service Office
Resume:
Deon Styger
German speaking (preferably working from home permanently)
Brackenfell, Western Cape 7560
*********@*****.***
#readytowork
Work Experience
German Customer Service Host
Moonspin PTY LTD - Cape Town, Western Cape
November 2019 to May 2020
At Moonspin I have been dealing with players from online casino, providing support telling players where to find their free spins, add offers on accounts, in the office assisting the company with translation requests, dealing with escalations on a day to day basis and provide support through channels email and online live chat.
German Consultant
Mango 5 Call Centre - Cape Town, Western Cape
May 2019 to October 2019
I worked as a German consultant selling CV packages and working with customers that wanted to have their CV's created or make over of their actual CV. Dealing with day to day emails from customers as well as calls.
German Advisor
Webhelp SA - Cape Town, Western Cape
December 2017 to May 2019
I worked in the German department under the campaign easyjet assisting customers via telephone and email with booking flights, flight changes, dealing with EUC Claims, information required about policies and procedures, dealing with disrupted flights etc. Administration Clerk
UMSSI - Cape Town, Western Cape
December 2012 to December 2016
At UMSSI I did all clerical administration tasks, dealing with customers and sometimes dealing with the wages and payroll and have little knowledge in Pastel. Education
High School (matric)
Hoerskool Florida - Johannesburg, Gauteng
January 2008 to December 2012
Skills
• German Language skills (10+ years)
Certifications and Licenses
German literacy Certificate
October 2011 to Present
Certificate German
Additional Information
I am a very strong willed and determined person. If I set my mind to something I do it. I have a very big passion for customer service and assisting customers in the best and friendly way possible. I believe in punctuality. I love new challenges and no challenge is ever to big. I love working in the German language and would like to improve and furthering myself with a degree in accounting as it is my passion. I am hard working and always pay attention to detail and try to complete tasks to the best of my abilities.I never give up.
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