Executive Assistant Office

Norma Cull

* ******* *****, **** ****, NL, A*A *G2

Home: 709-***-**** Cell: 709-***-****

*****.****@****.**

Administrative Executive

Profile

Administrative support professional offering versatile office management skills and proficiency in Microsoft Office programs. Strong planner and problem solver who readily adapts to change, works well both independently and in a team based environment and exceeds expectations. Able to juggle multiple priorities and meet tight deadlines without compromising quality.

Education

College of the North Atlantic – St. Anthony, NL Office Administration—Medical Diploma June 2011

Relevant Courses:

Medical Terminology I and II

Anatomy

Medical Transcription I and II

Keyboarding and Document Formatting

Communication Skills in writing fundamentals, workplace correspondence and oral

MCP Billing

Professional Office Procedures in Medical Office Management

Micro Database Applications

College of the North Atlantic – St. Anthony, NL Office Administration—Executive Diploma 2002

College of the North Atlantic – St. Anthony, NL Office Administration—Certificate 1997

Relevant Courses:

Oral and written communications

Bookkeeping I and II

Computerized Accounting

Keyboarding and Document Formatting

Computerized Accounting

Office Management

Machine transcription I & II

Excel Spreadsheets

Key Skills

Office Skills:

Office Management

Records Management

Database Administration

Spreadsheets/Reports

Medical Transcription

Calendaring

Front-Desk Reception

Executive Support

Travel Coordination

Computer Skills:

MS Word

MS Excel

MS PowerPoint

MS Outlook

MS Access

Work Experience

Fairstone Financial; Deer Lake, NL

Lending Specialist III

November 2012 to October 2020

Duties include but are not limited to: Presenting loans, real estate products and insurance products to potential and existing customers. Processing applications, cultivating new and repeat business from internal and external clients, scheduling loan closings and meeting pre-determined sales goals. Other duties include answering customer questions before, during and after the sale and making collection calls on existing past due accounts is also part of the position.

Labrador Grenfell Health; St. Anthony, NL

Administrative Executive Assistant/Clerk II/Stenographer

2007 to November 2012

Duties included but were not limited to: Stenography, typing reports, preparing travel arrangements, scanning and emailing correspondence, recording minutes to meetings, data entry, filing, faxing, answering and directing phone calls, scheduling appointments, recording and relaying messages, greeting patients on arrival, and all other day to day office duties as expected.

Woodward Motors Ltd.; St. Anthony, NL

Warranty Claims Administrator

2003 to 2007

Duties included but were not limited to: I was responsible for the preparation and submission of all new vehicle warranty claims to the claims department in a timely matter as all claims were time sensitive; answering calls, relaying messages and participation in parts inventory.

Provincial Airlines; St. Anthony, NL

Customer Service Representative & Security Screening

2002 to 2003

Statistics Canada, St. Anthony, NL

Office Assistant/Census Program

2001

Abasand Esso; Fort McMurray, AB

Cashier

2000 to 2001

Money Mart; Fort McMurray, AB

Customer Service Representative

1998 to 2000

Envision Beauty Salon; Fort McMurray, AB

Receptionist

1997 to 1998

References

Leslie Murrin

Professional Municipal Administrator

Town of Deer Lake

Deer Lake, NL

Telephone 709-***-****

Maria Tucker

Health Records Team Lead

Curtis Memorial Hospital, LG- Health

St. Anthony, NL A0K 4S0

Telephone 709-***-****

Kenneth Loder

General Manager, Woodward Motor’s

St. Anthony, NL

Telephone 709-***-****

Contact this candidate