NITIN BISHT
Sr. Reservation Executive
Badarpur, DEL
**************@*****.***
To improve my career and hone my skills
further as a Customer service specialist by
becoming a part of one of the top and
most diverse Company in the
country; to provide excellent service to
my customer so they can enjoy our service with the least possible hassle and worry.
Sep-2018 - Till Date
July - 2015 - Sep - 2018
2013 - 2015
SR. RESERVATION EXECUTIVE
Avis India
Work with Emirates Airline in high level of customer service. Tacking care international calls and emails regarding the travel plan. Making sure to the customer with the least possible hassle and worry.
Reservation executive
CARZONRENT INDIA PVT. LTD
A –Customer Executive -Carzonrent
Handling The customer through calls and mails
Providing them the full information regarding product Mail Audit done
Generating hourly performance report.
Floor Support
Handling Escalation calls
Audit of Mail created by Reservation Team
Virtual Relationship Manager
Vodafone India
Worked with Vodafone Premier customer
Analysis customer complaints and revert on given time. B.Com
Delhi University
HIGH SCHOOL
Summary
Work experience
Education
Created with
CBSE BOARD (NEW DELHI)
i.e. took 2nd place in a team of 4 participants in a school wide case competition Intermediate From
CBSE BOARD (NEW DELHI)
Active listening skills
Ability to focus completely on a speaker, understand their message, comprehend the information and respond thoughtfully Customer service skills
Responsible for addressing customer needs and ensuring they have a good experience.
Interpersonal skills
Communication
Empathy
Flexibility
Leadership
Patience
Skills