Assistant Office

Charity C. Tura

Purok kalabasa Gun-ob Lapu –Lapu City, Cebu 6015

Cell #: 091********

Email add: ******@*****.***

POSITION: Administrative Officer

OBJECTIVE: Apply my skills as content expert to a new challenge with a company focused on quality,

dedication and ingenuity.

PERSONAL INFORMATION

NAME : Charity C. Tura

ADDRESS : Purok Kalabasa Gun-ob Lapu-lapu City, Cebu 6015

AGE : 33

BIRTHDATE : February 18, 1987

BIRTHPLACE : Pagadian City

CONTACT# : 091********

GENDER : Female

STATUS : Single

HEIGHT : 5'2''

WEIGHT : 112 lbs.

NATIONALITY: Filipino

RELIGION : Roman Catholic

EDUCATION

2008-2012

Benedicto College

Bachelor of Science in Business Administration major in Business Management

2000-2004

Zamboanga Sur National High School

Sta. Maria, Pagadian City

1994-2000

Santiago Elementary School

Santiago, Pagadian City

WORK HISTORY

FEBRUARY 2018 – JANUARY 30, 2021

Employer: BRUNOS SERVICES CORPORATION

Shop name: BRUNOS BARBERS

Front Desk Officer/ Branch Head (Bruno's barbers ayala branch)

• Managing employees' schedules and performance, as well as working to make sure

the shop is profitable.

• include oversight of facility operations

• Explained product uses and benefits to costumer.

• Performing transactions for client services.

• Greeting clients with a friendly smile and walking them to the proper station.

• Answering phones, booking appointments for clients and calling clients to confirm

appointments.

• Processing transactions (cash and credit cards) and issuing receipts

JUNE 2016 – FEBRUARY 2018

Employer: PETNET INC. (Western Union)

Front line assistant

• Must be able to build good rapport with the customers and greet the customers when they

enter the office overall building a strong relationship with the customers.

• Handle customer requests promptly.

• To keep a record on people who have come to the office. Maintain records of their queries.

• Handling cash and also maintaining account records.

Operation Sales Associate

• Fieldwork or marketing for teacher's loan processing.

• Offers and discuss about company loan products.

• Assist teachers for their loan acquired.

JUNE 2012 – MARCH 2016

Employer: Prime Asia Pawn and Jewelry Shop Inc.

Gold appraiser

• Gold Testing & Verification.

• Explaining customers about all products.

• Documentation and report maintenance - Branch Accounting / Administration.

• All the Account related work, Handling emails, Co-ordination with regional & corporate

offices and all other day-to-day administrative activities.

Teller/ Cashier

• Received payment by cash and issue receipts, refunds, credits, or change due to customers.

• Count money in cash drawers at the beginning and closing of shifts to ensure that amounts

are correct and that is adequate change.

• Greet customers entering establishments.

• Assigned with the renewal or redemption of the item and other allied product services like

western union, smart padala, globe money remittance transaction, bayad center and etc.

JULY-SEPTEMBER 2011

On the job training

Production Assistant

Company: SOUHATSU CEBU MANUFACTURED INC.

• Monitor the schedule of the next processing according to the orders of the customers.

• Record all data including the newly arrived of the materials from the suppliers.

• In-charge for the inventory of the materials after processing to identify the remaining

materials of the production.

DEC. 2005 – APR.2012

Production Worker

Employers /Agencies: Prominds Synergy Inc., Time Republic Manpower and General Services, & Staff

Alliance.

Client: SOUHATSU CEBU MANUFACTURED INC.

• Manufacturing of automobile parts with a product of VALEO, IRON RODS & CONTROL CABLE.

Customers: HONDA, TOYOTA & NISSAN.

• Assigned task as a final inspector to the company which means you are obliged to check the

quality of the product before endorsing it to the on-going inspector.

• Prepare and monitor all materials needed used to the operator.

TRAININGS AND SEMINARS ATTENDED

• Branded Customer Service Ladies & Gentlemen Serving Ladies & Gentlemen

February 12, 2019

BRUNOS SERVICES CORP. Cebu R Hotel, Cebu City

• THE ANTI-MONEY LAUNDERING COUNCIL (AMLC)

June 23, 2016

PETNET INC., Head Office Makati City

• Genuine and Counterfeit Money Detection (Philippine Peso & US Dollar)

June 26,2016

PETNET INC., Head Office Makati City

• Basic Front Line Assistant Training Program

June 26,2016

PETNET INC., Head Office Makati City

SKILLS:

• At least two years of experience in management, finance, sales or a relevant business

role.

• Ability to multitask and manage multiple projects at once.

• Knowledgeable in production process.

• Negotiating (intermediate)

• Skilled in Microsoft office / excel, and data entry

• Highly skilled in providing a timely, efficient, and considerate customer service.

• Proven ability to operate cash register and manage drawer.

• Ability to develop strong customer relations.

• Accurate with math and currency.

• Gold appraiser.

REFERENCES

Ms. Lisa Jaducana

Production 1 Supervisor

Souhatsu Cebu Manufactured Inc.

Mepz 1, Lapu-lapu City, Cebu

Contac#: 092********

Ms. Willah Dimpas

Branch Head

Prime Asia Pawn and Jewelry Shop Inc.

Poblacion lapu lapu City, Cebu

Contac#: 093********

Lhermafe Dumpor

Branch Head

PETNET INC.

Delaserna St. Poblacion Lapu lapu City, Cebu

Contac#: 092********

Ledelle Bismonte

Branch Head

BRUNOS BARBERS SM BRANCH

Lacion Cebu

Contac#: 096********

Ivy Rose Bildo

Branch Head

BRUNOS BARBERS SM SEASIDE BRANCH

Mandaue City Cebu

Contac#: 094********

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