NATALIE BOTHA

*** ******** ****** ******* ****** 6570

Cell nr 073-***-****

Email adji7r@r.postjobfree.com

PERSONAL DETAILS

Natalie

Surname + Botha

Gender Female

1D Number 800**********

Marital Status : Married

Citizenship jouth African

Driver's 2 Yes

Health good

EXPERIENCE

OVEMBER 2002 — SEPTEMBER 2019

ASSISTANT MANAGER: CAPE UNION MART

Admin Duties

Processing of all supplier's Invoices

Petty Cash Reconciliation

Day ~ to - Day Cash up and banking

Ensuring all gaods received matches to supplier invoices.

Stock counts

Hours of PPT Casuals put through monthly to Head Office

Overtime processed to Head Office

Booking in [BT from ather branches

Contact Person : Beryldene Valentyne

Contact Number +044-***-**** / 073-***-****

Contact Person wan Schnetler

Contact Number 044-***-**** / 083 506 S711

Contact Person + Moyenene Donson ~ Store Manager Old Khaki

‘Contact Number +063-***-****

EDUCATION

DECEMBER 1998 - MATRICULATED.

KNYSNA SECONDARY SCHOOL

ADDITIONAL QUALIFICATIONS

Institution : Creative Minds ~ Pastel Sage

Contact Person « Plerre — 084-***-****

SKILLS

Hardworking

Delegate to other staff members

Communicate with others well

Develop other staff member

Goal driven

ACTIVTIES

see challenges as an opportunity ta grow and to Imprave myself. like working with people to

‘overcome obstacles and to achieve targets. always look to the positive side of things. am driven to

succeed my Goals and I find that it can be done with a team or with the right mental attitude. have

great people skills as well as high general knowledge base. lave working in a team that has the

same objective in mind, and always willing to learn new things and strive to do the best that I can.

Letter of Recommendation

‘Te Whom It May Concern

Naalle Botha was employed by Cape Union Mart for 8 umber of years where she was. sales assistant assistant feader and also a store

leader fora nurnber of years

“The key focus areas of her work was operations and ta lead ethers in the following :

"strategic and Financial Results: turnover and targets tobe met and the preventian of stark losses,

‘Operational Result-managing store merchandising znd housekeeping standards, Ths ala included staff scheduling according to

‘operational needs and dally leadars check

"Customers & Relationship Results-bydevering an awesome retall experlence and this was measured by our mystery shapper and store

vii reports, Ensute customer satisfaction intemally and external. Managing our praducts, processes and requirements ta the

customer's satisfaction,

*Leadership-managing staf by conducting moraing meetings and mareing tralring, Managing pocr and underperforming staf members.

Have a succession plan in place for he stare in terms of Identifying talent. Ensure that staff ies are up ta date and by ging continuous

feedback ta staff cegardng thek performance. Attended formal training session provided by the carnpany for <elf mnpraverent.

“Innevathons & Improvement Results-by making sure store embraced change and respansible for implementing nev leo.

Apart (com her core functions as listed above, she was excellent in sales and provided customer service and sling ofthe highest standard

‘and thus contributed to the store's turnaver. She could be considered asa nublirelaions exper far tha store and was very atientve to

customer's needs in dealing with customers, whether R was a complaint andl hie was dealt professionally. In store she was also excellent

in merchandising ou ladies and men’s Fashion departments.

‘She was adinlstralively very strong and was proficient with our SAGE X3 system whieh amang athers consleted ln capturing stock,

despatching stock, sok repairs and pullngreporis as pec requlcements She provid training to staff members in this regard.

she alse familia nl competent with our Starelore system which included scheduling, satis, TBA amongits many features,

‘She is prolicient on our owls POS sytem and alto provided traning to staff members.

She x computer iterate In terme of Words and Excel.

She ls an allequnder whem perfor many tasks and dus with ligence

kind regards

Contact this candidate