Store Manager Customer Service

MONICA S. DUCUSIN

#** ** ****** ******, ********* Bauang, La Union

Contact Number: 097*-***-****

Email Address: *************@*****.***

Personal statement

A conscientious and professional store manager with extensive experience in administration, Accounting staff, company liaison officer and secretarial roles. Highly organised and efficient individual, whose thorough and precise approach to projects has yielded excellent results.

Key Skills

Proficiency in all areas of Microsoft Office, Excel, Word and PowerPoint

Excellent communication skills, both written and verbal

Outstanding in Sales and Marketing skills

Store Owner and Manager at Mister Donut (Fast Food Chain)

San Fernando La Union Philippines

(2018 –2020)

Achievements and responsibilities:

Presenting a professional and friendly first impression of the firm to all customers

Managing incoming phone calls and online orders

Organising stationery orders and liaising with suppliers to meet business requests

Replenishing and restocking the store, always ensuring high level of stock management efficiency.

Developing budgets

Quality management

Foster teamwork

Handles pressure

Store Manager at Greater Food Avenue (Restaurant)

Quinavite Bauang La Union Philippines

(2017 to present)

Achievements and responsibilities:

Presenting a professional and friendly first impression of the firm to all customers

Managing text messages, incoming phone calls and online orders

Organising stationery orders and liaising with suppliers to meet business requests

Replenishing and restocking the store, always ensuring high level of stock management efficiency.

Developing budgets

Quality management

Foster teamwork

Handles pressure

Secretary, Accounting Staff, Liaison Officer at Filvision Trading

Quinavite Bauang La Union

(April 2015-March 2020)

Achievements and responsibilities:

:

Maintaining and organising the company filing system

Answering incoming calls

Typing all necessary documents and correspondence as required

Printing any supplementary notes as required

Running professional errands

Education

Graduate of Business Management at Lorma Colleges

San Fernando City La Union, Philippines,2501

(2010-2014)

Hobbies & Interests

As a store manager, I maintain staff by recruiting, selecting, orienting, and training employees.

Develops their personal growth opportunities by supervising their standard of work, coaching, and discipline employees. Always maintain quality service by enforcing excellence and customer service standards, analysing and resolving quality and customer service problems, and recommending system improvements.

Establishes strategic goals by gathering pertinent business, financial, service, and operations information. And ensures a safe, secure, and legal work environment.

References

As Per Request

Contact this candidate