Customer Service professional
Resume:
OLAJIDE, EBENEZER TOBI
COMMUNICATION EXPERT, CUSTOMER RELATIONSHIP MANAGER, HUMAN RESOURCE MANAGER
ABOUT ME
A focused and goal oriented individual
with a paradoxical blend of Humility and professional will. Olajide Ebenezer is a transformational leader with record who seeks balance between invention and sustenance of ideas on method of operation wherever he finds himself. His passion is to work in an organization that is keen on quality service delivery to its customers.
CONTACT
Address: No. 6, Ifedapo, Alakia-Adegbayi, Old-Ife Road, Ibadan, Oyo State.
Contact: 081********
Email: ************@*****.***
EDUCATION
2020
PROFESSIONAL POST-GRADUATE DIPLOMA IN CUSTOMER RELATIONSHIP MANAGEMENT
Chartered Institute of Customer Relationship Management.
2019
BACHELOR OF EDUCATION IN GUIDANCE AND COUNSELING/COMMUNICATION AND LANGUAGE ARTS
University of Ibadan, Ibadan.
2012
SENIOR SCHOOL LEAVING CERTIFICATE
Urban Day Grammar School Senior 3, Olaogun, Old-Ife Road Ibadan..
HOBBIES
- Behaviour anaylsis
- Reading
- Writing
- Helping others
- Critical thinking
SPOKEN LANGUAGES
- English
- Yoruba
EXPERIENCE
July 2020- Present
BUSINESS EXECUTIVE; ADRON HOMES AND PROPERTIES
Adron Homes and Properties Ibadan Region; Bodija Branch Oyo State Nigeria.
Duties include:
- Marketing and sales of company Properties; land and houses
-Courteous servicing of clients for come backs and referrals
-Turning of prospects to clients
2019 - June 2020
TRANSPORT AND ORGANIZING COORDINATOR (VOLUNTEER)
Nigeria Christian Corpers' Fellowship (NCCF) Ikirun Zone, Osun State Chapter.
Duties include;
- Organizing and provision of vehicle for transportation of members to and from any fellowship, family or organizational function.
- Overseer of the fellowship building project from scratch to completion of foundation level before handing over.
- Controller of general and day to day running and maintenance of the house.
2019 – 2020 ENGLISH TEACHER (NYSC)
Baptist Model College Oke-Owode, Ikirun Osun State.
Duties include;
- Prepare plan of lesson
- Deliver lessons and ensure that the students are carried along.
- Counsel and guide students on their career path.
- Asses students according to their performances and extra curricular activities.
2019 - 2020
PRESIDENT, ECO-VANGUARD CDS GROUP (NYSC)
Ifelodun L.G.A, Ikirun, Osun State.
Duties include;
- Planning and coordinating administrative procedures and systems and devising ways to streamline processes.
- Assessing members performances and providing coaching and guidance to ensure maximum efficiency.
- Prepare and review operational reports and schedules to ensure accuracy and efficiency.
Set goals and deadlines for the group.
2019
AD-HOC STAFF INDEPENDENT NATIONAL ELECTORAL COMMISSION (INEC)
2019 general election, Osun State
Duty in capacity of Assistant Presiding Officer (APO 1)
2018
PRESIDENT, FACULTY OF EDUCATION LITERARY AND DEBATING SOCIETY
The Literary and Debating Society (TLDS), University of Ibadan.
Duties
- Organized Tug of Words competition among the 12 departments in the faculty
- Successfully led the faculty into victory in the annual Jaw War inter faculty Debate Competition
AWARDS
Second runner up best speaker
Rookie in house competition, Sultan Bello Hall, University of Ibadan.
2016.
KEY COMPETENCIES
Leadership
Administration
Entrepreneurship
Management
Communication
Organization
Project Management
Human Resource Management
Conflict resolution
SKILLS
PERSONAL
Detailed
Motivated
Effective Communicator
Result-oriented
SOFTWARE
Microsoft Office
BIO-DATA
Sex: Male
Date of Birth: 12/08/95
State of Origin: Oyo State
Local Government Area: Lagelu
Nationality: Nigerian
Marital Status: Single
TRAINING
Human Resource Management
Chartered Institute of Human Resources Management, USA
2019
Customer Relationship Management
Chartered Institute of Customer Relationship Management, State of Nevada, United States.
2020
Customer Service and Marketing
Chartered Institute of Customer Relationship Management, State of Nevada, United States.
2020
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