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Desktop Support Assistant

Location:
Pietermaritzburg, KwaZulu-Natal, South Africa
Posted:
January 18, 2021

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Resume:

Personal Details

Name: Avinash

Surname: Singh

Date of birth: 07/09/1988

Postal Address: 239 Regina Road, Northdale, Pietermaritzburg, 3201

Gender: Male

Marital status: Single

Driver’s License: Code 8

Tel no. : 084-***-**** / 033-***-****

Email: adjhzy@r.postjobfree.com

Education History

Secondary Education

Last School Attended: Heather Secondary School

Highest Grade Passed: Grade 12

Subjects Passed: English, Afrikaans, Wood Work, Biology, Geography, and Business Economics

Year Matriculated: 2005

Tertiary Education

Institution: PC Training and Business College

Curriculum: CompTIA A +

CompTIA N +

Other Self-taught and hands-on learning knowledge

Microsoft operating systems,windows server 03,08 & 2016 .Windows Xp,7,8,8.1 & 10 .

Virtual operating systems, VMware ESXI, VSphere, Virtual Box.

Sage applications, Premier HR, ESS, Sage VIP.

Syspro (6.1) applications.

Solidworks, Catia, Adobe Illustrator.

Eset smart security, Symantec.

Rasbrian OS, Android mini pc.

Employment History

Company: PMB Woodworks and cabinets

Position Held: General assistant

Duties served: Assisting in cabinet construction, checking stock, brief spray painting and prep work.

Duration: 02/2006 – 05/2006

Company: Kara Nichna’s

Position Held: Store Assistant

Duties Served: General Serving customers, ordering and maintaining of stock, Cashing, Programming scales and tills points, assisted in barcode project.

Duration: 05/2006 – 04/2011

Company: First Technology (Out Sourced to Ramsay Engineering)

Position Held: Network/Desktop Support Technician

Duties served: Supporting and installations of all desktop hardware/software (MS OS, MS Office, anti-virus and Third Party - Supporting Syspro/SolidWorks/CatiaDS/SageVIP&PremierHR) hardware maintenance, troubleshooting and replacements/upgrades. Active Directory -creating/managing user’s accounts, access control (file management), resetting passwords. Managing group policies and joining PCs to domain. Back-up support and maintaining (Symantec Back-up exec), back-up tapes exchange .Printer installations, configurations, troubleshooting and managing print server. Configuring WAPs and LANs supporting networks mainly HP switches, Netgear APs and fortigate. Installing user desktops and ensuring tidy and safe assembly of cables. I also have experience portable scanners and mobile pc/RaspberryPi’s/Android PCs configurations. Brief server experience (server03/08).

Duration: 11/2011 – 06/2018

Reference’s: Nigel Michaels – 079-***-****, adjhzy@r.postjobfree.com

Pretesh Sewbaren – 071-***-****, adjhzy@r.postjobfree.com

Marlon Govender – 072***-****, adjhzy@r.postjobfree.com

Company: CoSoft PMB

Position Held: Helpdesk Technical Support Agent

Duties served: Logging calls on helpdesk, customer support, troubleshooting POS applications and hardware.

Duration: 07/2018 – 11/2018

Reference’s: Devlin Naidu – 076-***-****

Company: Bytes Systems Integrations

Position Held: IT Support Technician (Serving as relief technician for during Covid-19 lockdown)

Duties served: Supporting end users, setting up new PC’s and IT hardware.

Duration: 04/2020 – 05/2020

Achievements

Obtaining my IT certifications .Built Raspberry Pi tablet and created barcoding stations using Raspberry Pi and POS interfaces .Implemented digital information boards using android mini pcs and LCD TVs with Google assistance responses .Learnt basic graphic design and worked in hand implementing laser marking technology into the factory process.



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