Molly J. Durden

**** **** **** ****** *********, OH 44127

216-***-**** (home) 216-***-**** (cell) E-mail: adjhwl@r.postjobfree.com

PROFILE

Solid experience in business/sales sector as an Executive Secretary, Administrative Assistant, Receptionist, Independent Life & Health Agent

Technical skills include Microsoft Word, Outlook, Excel, PowerPoint, Internet, Raiser’s Edge, multi-line phones, scanners, typing 50 wpm

Excellent communication skills (written, verbal, phone) with staff and Department Heads; organized, highly motivated, and detail-directed

ACHIEVEMENTS

Earned a strong reputation and instrumental as a facilitator and coordinator.

Started as a Medical Secretary through a temp agency and was quickly advanced to a permanent position. (University Hospitals)

Worked closely with Vice Presidents, Chief Legal Officers and attorneys in the capacity of Executive Secretary / Administrative Assistant

EMPLOYMENT

Encore Employment Staffing Agency

Part-time Administrative Support/

Ohio Means Jobs Cleveland, OH 7/16/2019 – 3-18/2020 -- due to COVID

Administrative Support to the Workforce Board Administrator

Prepared Documents and Attended various meetings (Strategic Function, Governance and Marketing)

Assisted with and attended special events

Non-Profit Organizations

Part-time Development Associate/

Vocational Guidance Services, Inc. Cleveland, OH 7/5/2016 – 8-30/2018

Manage the donor database and assist Development Department with clerical needs as needed

Process and code gift receipt, send acknowledgement letters, track pledges, income and expenses

Assist with special events and cultivation activities

Part-time Administrative Assistant /

Epilepsy Association Cleveland, OH 02/2011 – 05/2013

Administrative Assistant to the Executive Director and Office Support to Staff

Processed monthly client billing, E-Credit Card transactions; generated related reports;

Meeting Organizer / Coordinator (Board meetings, etc.)

Maintained Personnel Manual; absentee/sick/vacation records

AARP Foundation Cleveland, OH 03/2009 – 10/2009

Part-time Office Assistant/Greater Cleveland Volunteers

Provide office support to the Program Director using Excel, Outlook, and a volunteer database

Make phone calls to partner non-profit agencies and volunteers regarding community networking opportunities.

Assisted with phone banks at Channel 3 TV–a medical clinic event sponsored by MedWorks.

Molly J. Durden

2967 East 67th Street Cleveland, OH 44127

216-***-**** (home) 216-***-**** (cell) E-mail: adjhwl@r.postjobfree.com

Part-time Front Desk Clerk/Employment Connections, Bolivar location

Provided Customer Service to members and staff

Answered telephone inquiries, scheduled workshops for jobs and educational opportunities

University Hospitals of Cleveland Cleveland, OH 1995 – 2003

Full Time / Medical Secretary

Assigned to Chief Anesthesiologist (CA) of Obstetrics, McDonald House and six other anesthesiologists.

Retrieved and processed forms from Labor and Delivery for billing and reports.

Scheduled student/doctor mock oral exams and resident evaluations.

Prepared classes for anesthesiologists, CRNAs and AAs to obtain/renew licenses.

Scheduled consultation meetings between high-risk patients and CA.

Communicated face-to-face and via phone with internal department heads throughout various hospital practices and anesthesia personnel assigned.

Generated department memos using MS Word, letters, patient and resident evaluations from machine transcription and hand-written notes.

EDUCATION

Employment Connections, Cleveland, OH Certificate: Healthcare Initiatives Workshop

Cuyahoga Community College, Cleveland, OH Studied Court & Conference Reporting

IBM School Cleveland, OH & Chicago, IL Certificate: Supervisors’ Training

State of Ohio Licensure - Life & Health Insurance

John Adams High School, Cleveland, OH High School Diploma

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