Rebecca E. Parker

**** *. **** ******

Milwaukee, WI 53223

Phone: 414-***-****

WORK EXPERIENCE

**** – Present Leave Administration Manager/HR Generalist Roundy's Supermarkets, Inc.

• Manage the leave of absence process, oversee the third-party vendor that handles the FMLA and short-term disability claims, and coordinate workman compensation leaves with the Safety Manager

• Coordinate attendance and productivity discipline documentation according to supervisor information and timekeeping system

• Process payroll for hourly and salaried associates

• Lead open enrollment communication, meetings, and assist associates with benefits questions

• Assist with interviewing job candidates and attending job fairs

• Trained co-workers on leave and discipline processes

• Provide reporting and compliance information to upper management 2011 – 2017 Leave of Absence Specialist Roundy’s Supermarkets, Inc.

• Maintain a comprehensive and standardized data collection system for all leaves of absence including FMLA, short term disability, long term disability, worker's compensation, union, personal, and military leave

• Audit, research, and gather data related to leave usage

• Interpret changes to laws that affect leave administration

• Update and maintain policies and procedures for all leave of absence types

• Oversee and administer leaves to ensure consistency with the laws and company policies

• Collaborate with third party administrators for short term disability, long term disability, and worker's compensation claims

• Review escalated leave claims and address with Human Resources and legal counsel

• Provide assistance to employees with questions about benefits while on a leave of absence

• Provide reporting to Payroll addressing how pay should be handled for salaried employees on leave

• Perform training for managers

2008 – 2011 Human Resources Specialist (FMLA) Milwaukee County

• Assisted the Director of Human Resources in establishing and maintaining a comprehensive and standardized data collection system for Family Medical Leave Act (FMLA) and WFMLA

• Reported on trends and usage of FMLA

• Researched and gathered data related to the use of FMLA

• Interpreted changes to the FMLA laws

• Developed, updated, and maintained policies and procedures

• Oversaw and administered FMLA to ensure consistency with the laws

• Resolved FMLA problems

• Coordinated and maintained an appeals process for denied FMLA requests

• Coordinated complaints of non-compliance

• Performed training for managers and staff

2003 – 2008 Health Services Coordinator Metavante Corporation

• Oversaw the daily functions of Metavante’s Health and Wellness Services department

• Responsible for planning, initiating, coordinating, administering, training, and communicating all aspects of Metavante’s health and wellness programs

• Such programs included Family and Medical Leave Act, short-term disability, long-term disability, workman compensation, and wellness programs along with other health and wellness related activities 2002 – 2003 Human Resources Administrative Assistant Metavante Corporation

• Data entry, creating, organizing, and filing employee files, providing office support to all employees and external customers

• Strong customer service with limited supervision

• Demonstrated effective verbal and written skills to resolve problems and provide for employee and customer needs

• Problem solved, prioritized, and multi-tasked to complete tasks Rebecca E. Parker

7830 N. 80th Street

Milwaukee, WI 53223

Phone: 414-***-****

EDUCATION

2006 – 2008 University of Wisconsin – Milwaukee Milwaukee, WI

• Masters in Industrial Relations and Human Resources (GPA: 3.37) 2000 – 2002 University of Wisconsin – Milwaukee Milwaukee, WI

• Bachelor of Science in Information Resources and Psychology (GPA: 3.64)

Graduated with honors

1998 – 2000 Loras College Dubuque, IA

COMPUTER SKILLS

Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Access, Business Objects, ExpressHR, PeopleSoft, PeopleClick, Kronos, and Ceridian

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