Manager Sales

Location:

Little Rock, AR

Salary:

20.00

Posted:

January 17, 2021

Contact this candidate

Resume:

Nancy Duran

**** ****** **. · Little Rock, AR

*********@*******.*** · 501-***-**** (mobile)

Qualifications Profile

Experience with all aspects of operations including ordering merchandise, delegating staff responsibilities, monitoring expenses, and adjusting inventory

Provide effective leadership, focused on customer satisfaction

Demonstrated ability to work with a wide range of people and commitment to diversity

Highly effective communicator

Eight years of experience in managing retail sales, marketing and customer service

Professional Experience

Ulta Beauty (Benton, AR) June 2019- October 2020

Prestige Sales Manager

I lead a team of Prestige Beauty Advisors, Boutique Leads, and Skin therapist. I was accountable for all aspects of the prestige business including boutiques, fragrance, cosmetics, and skin care. I organized and executed sales events, seminars (in store) and promotions. Certified in the Ulta GEM Program (Guest Experience Manager). Ensure all merchandise standards are maninted in prestige: testers, facing, pricing, and signing. Supported the achievements of Ulta loyalty program goals, Omni- Channel initatives, create strong partnerships with brand partners, ensured Ulta Beauty culture and brand standards are met.

Manager Duties:

Sales and Operational Results

Timekeeping & Scheduling

Daily store operations

Traning and development

Business acumen and planning

Payroll Management

Technology acumen

GEM Routines

Loss Prevention

Product and service knowledge

Ulta Beauty (Benton, AR) July 2017-June2019

Clinique Counter Manager

Responsible for Clinique sales goals, inventory, restocking, ordering supplies, You-Time Services and wow parties. Kept my client book always booked with their information of what we tried out for their you-time services and new time guest as well. I would make product samples to pass them out in store to convert guest and also make samples to the cash wrap so they can pass them out to every guest even salon appomients. Any new products to launch I would go to seminar classes to get trained, then I would come back to my store to train my two Clinique Clonsultants and Ulta employees about the new launching products.

Counter Manager Duties:

Number one in my ULTA District in sales goal and exceeding LY goals

Managed two clinique consultants to meet sales goals

Performed makeup applications and demos

Built a loyal Clientele

Maintained high-quality sanitation standards

Ulta Beauty (Little Rock, AR) October 2014- June 2017

Merchandise Service Coordinator Manager

Leaded the truck team every Friday night; shipment duties included safety, unloading pallets, sorting merchandise, and restocking sales floor.

Manager Duties:

RTVs every Monday (pack and send items back to vendor)

Damages every Thursday

Inventory Adjustments

Ad sets every Sunday morning

Flex floor

Inventory cycle counts

Loss prevention

Operational duties

Technology acumen

Assisted in new store openings

Open & closing store

Ulta Beauty (Little Rock, AR) August 2012- October 2014

Prestige Advisor / Lead Cashier

As a prestige advisor I had to help convert guest to boutiques and help an guest with any cosmetic/ skincare concerns, and leading our custumers to the right brand for their daily routine.

As a Lead cashier I had to coach the cash wrap team on loyalty and credit cards, and restock the cashwrap.

Train new cashiers

Restock the Grab and Gos

Organize the cashwrap

Credit card goals

Loyalty program

Skills:

Billingual (Spanish & English)

Excellent customer service and guest experience

High-level Management experience

Critical thinking

Strong adaptability to high-stress/ fast paced work environment