Sales Assistant

Debra L Stuart

*** ***** **

Newmarket Ontario

L4G 2C1

Home Phone: 289-***-****

Email Address: ******@*******.***

OBJECTIVE: Seeking a Management position where there is a need for an organized, professional results-oriented individual

SUMMARY OF QUALIFICATIONS

Over 10 years of customer service and sales experience Highly adept at identifying clients needs and resolving customer’s problems Proficient in Microsoft Office, Internet and Email Team Player with strong verbal and written communications skills Ability to work independently with minimal supervision, adaptable Enjoys a challenge, take great pride in work

Handled employee/customer requests and complaints with extreme tact, diplomacy, confidentially and professionalism ensuring client retention

RELEVANT SKILLS AND EXPERIENCE

Supervise and co-ordinate sales staff and cashiers Assign sales workers to duties and prepare work schedules Sell merchandise to customers

Resolved problems that arise, such as customer complaints Hire and train sales staff

Greeted over 50 customers daily in a friendly, courteous manner Provided quality customer service to customers despite the fast paced environment by listening carefully,asking clarifying questions and establishing rapport Prepare sales and accept cash, credit card or automatic debit machine Greet customers and discuss the type, quality, and quantity of merchandise Advise customer on use and care of merchandise and provide advice concerning specialized products Assist in the display of merchandise

EMPLOYMENT

Tim Hortons Store Supervisor 2014-Present

AIC Collection Agent/ Customer Service 2012-2013

South Street Burger Assistant Manager 2011-2012

Burger King Assistant Manager 2006-2011

EDUCATION

Toronto School of Business, Newmarket,On 1996

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