SUPHATTRA BIDA (PATTY)

PROFESSIONAL PROFILE

Motivated professional offering proficiency in data entry combined with strong customer service, mathematical and analytical skills. Personable team player with exceptional customer service abilities. Fast learner and committed to continuous, self-directed learning.

EXPERIENCE

Restaurant Hostess

Iroha Sushi~ Studio City, CA Aug 2020 - Present

• Took reservations by phone and walk-in, kept up with scheduling demands and kitchen output to avoid overbooking.

• Supervised server balance and monitored table turnover to accurately seat customers and keep customers happy.

• Stayed in open communication with kitchen team to assess cooking times, avoided worker overload and minimized customer dissatisfaction.

• Monitored guests for intoxication and immediately reported concerns to management, contributing to safe and welcoming environment for all patrons.

Sales Key Holder

Havaianas~ Universal City, CA Nov 2019 – Apr 2020

• Kept business operations moving smoothly by drafting sales reports, coordinating staff schedules and managing opening and closing procedures.

• Oversaw employee scheduling, inventory replenishment and other daily functions to maintain smooth operational flow and address surprise issues head-on.

• Handled administrative tasks efficiently, including scheduling employees, preparing bank deposits and drafting sales reports to keep daily processes running smoothly.

• Supervised team workflow, including managing customer needs and delegating tasks to employees for optimal coverage. Hotel Concierge Officer

J.W. Marriot Khao Lak Report and Spa, Thailand Jun 2015 – Sept 2016

• Maintained front desk's concierge book to provide visitors with access to relevant local information.

• Remedied issues quickly and effectively through active listening, conflict resolution and dynamic communication skills.

• Facilitated visitor requests for dining and tourist attractions by researching various venues and locales.

• Arranged transportation for visitors to and from airport and train station. Phone:

818-***-****

Email:

adjhcl@r.postjobfree.com

Address:

11181 Sunshine Terrace.

Studio City, CA 91604

Education:

Bachelor of Art- expected

June 2024

Fashion Institute of Design &

Merchandising

Major: Graphic Design

High School Diploma

Graduated: 2012

North Hollywood High

School

General Education

Skills:

• Fluent in English and

Thai, including verbal and

written communication

• Intermediate in Microsoft

Office

• Client Needs Assessment

• AR / AP

• Maintaining Confidentiality

• Independent Worker

• Administrative Support

• Schedule Management

• Report Development

• Office Administration

• Bookkeeping

Contact this candidate