Ihab Fayad
Address: KSA, Riyadh
Date of Birth: *6 August 1985
E-mail: **********@*****.***
Phone (Cell): Lebanon: +961*******
KSA: +966*********
Profile
Over four years’ academic experience in International Hotel Management, and more than 15 years’ practical experiences in Hotel Management and as an Instructor. Commercially aware with a practical and common-sense approach. Possess strong analytical and problem-solving skills, working to high standards with strong attention to detail.
Work Experience
Instructor in Hospitality and Events Management
Lincoln College International 09/2019- 09/2020
Job Role:
•Curriculum Developer and reviewer – guest relations management and event management diploma program.
•Member of the college IQA committee
•Vocational Instructor – Inspired, mentored, trained and coached students in vocational, theoretical knowledge and skills.
•Internal Verification- IQA at International T&H College at Riyadh.
•Acting Academic Manager- involves in managing, marketing and supervising day-to-day teaching programs of all teachers.
•Organize live events
Planning, managing, and organizing sensational EVENTS for students to practice.( such as food production, registration, and service).
•OJT Coordinator
Coordinating on-the job-training between departments and industrial establishments, and ensuring students' compliance to bylaws, rules and regulations.
Instructor in Hospitality and Events Management
Laureate Vocational Saudi Arabia (LVSA) 01/2017- 08/2019
Job Role:
•Curriculum Developer and reviewer – guest relations management and event management diploma program.
•Member of the college Health and safety committee - (Lead Food safety officer).
•Vocational Instructor – Inspired, mentored, trained and coached students in vocational, theoretical knowledge and skills.
•Internal Verification- IQA at International T&H College at Riyadh.
•Organize live events
Planning, managing, and organizing sensational EVENTS for students to practice.( such as food production, registration, and service)
•OJT Coordinator
Coordinating on-the job-training between departments and industrial establishments, and ensuring students' compliance to bylaws, rules and regulations.
Catering Manager and Training Specialist
Nesma Trading Co. Ltd. 11/2014 - 12/2016
Job Role:
•Gather customer requirements (like number of guests and event dates)
•Plan food and beverage menus considering clients’ preferences and special requests (for example healthy meals for children)
•Determine requirements in ingredients and set portions
•Schedule staff shifts
•Train and manage wait staff and kitchen personnel from Food Safety to Service standards and techniques
•Oversee food prep and customer service
•Report on expenses
•Manage stock and place orders as needed
•Ensure compliance with health and safety regulations
•Arrange food tastings with potential customers
Branch Manager
Applebee’s Restaurant 05/2012- 11/2014
Job Role:
•Demonstrate Applebee's procedure & operational standard
•Monitors progress against plans and adjust as necessary
•Responsible of monitoring & finalizing the daily & weekly reports
•Check the Restaurant cleaning procedures
•Ensuring the team aligned with focus
•Maintaining the environment harmoniously
•Monitoring the operational daily checklist
•Daily audit of petty cash expenses
•Responsible for daily checking of repair and maintenance
•Prepare & plans for monthly profit & losses
•Makes sound operational decisions based on understanding, processes & procedure
•Major responsible of monitoring the LDIRTS consistently to avoid having outdated item in the restaurant
•Responsible for preparing managers schedule
•Demonstrate ability to teach and be a role model to everybody
•Ensuring that FOH & BOH schedule are done properly according to the needs of the Operation
•Maintaining the mind-set that first identifies "things gone right" and recognizes team members for good things they are doing
Restaurant Manager
ELAF Hotel 10/2010- 04/2012
Room Service Manager
ROTANA GEFINOR Hotel 04/2009-09/2010
Sales Supervisor and Helicopter Coordinator
ALPHA TOURS 02/2008-02/2009
Front Office Attendant
CARLTON Hotel 11/2004– 03/2006
Assistant Restaurant Manager
OLIVO Italian Restaurant 10/2002 – 09/2004
By Carlton hotel
Education
2004 – 2007 Bachelor of Business in International Hotel Management
(C&E American University Lebanon)
2003 – 2004 Baccalaureate in Social and Economic
(IMAN High School Lebanon)
Seminars and Training
●Certificate of Achievement from Formatech (Integrated Learning Centre)
●Food Safety Program from Royal Commission of Jubail
●HACCAP level 3 (BEMCON)
●IELTS 6.5 (British Council)
●ARAMCO CS Orientation
●Safety and Behaviour
●Driving Behaviour Program
●Supervisor Safety Awareness Course
●CS Effective Leadership Course
●Heart Saver First Aid, CPR and AED
●CS Communicating Safety
●PowerPoint Training (LVSA).
Interests and hobbies
●Excel Training workshop (LVSA).
●Student Readiness – 10 hours course by Laureate Faculty Development Program.
●Orientation for Success in Teaching and Learning – 20 hours course by Laureate Faculty Development Program.
●Oracle Hospitality Opera Property Management System (PMS)
●COVID 19 preventing and control at workplace
●Reiki and Meditation
●Reading
●Maintaining my fitness by Climbing, Caving, Camping, Football, and Basketball
Academic and professional references available upon request
* * *