Maintenance Manager

CARL D. PEYTON

Ocoee, FL ***** • 407-***-**** • **********@*****.***

PROFESSIONAL SUMMARY

Engaging and proven manager with extensive leadership and operational excellence. First-rate presentation skills of products and services coupled with confidence by way of large audiences. Effective communication, problem-solving and complaint resolution ability. Seeking to bring 21 years of positive military contributions to add immediate value to a team.

SKILLS

• Operations, Personnel Management,

Maintenance Management, Inventory

Management, Forecasting, Microsoft Office,

Leadership, Procurement & Acquisitions

WORK HISTORY

Program Support Clerk

US Department of Veterans Affairs – Fort Campbell, KY 08/2013 – 08/2014 Responsible for the daily management of Delivery Operations, scanning of claim forms and medical records, medical records indexing, medical claims verification, and limited claims processing for the organization. Also served as a customer service representative, welcoming guests to the office and receiving telephone calls regarding Veteran's eligibility and entitlement to benefits.

● Used Veterans Benefits Administration’s (VBA) integrated automated case processing systems with the intake team, to establish control of documentation submitted to the VA for disability claims by veterans. Analyzed and reviewed claims to determine the claim type and Regional Office (RO) jurisdiction and requested transfer-in of folder or referred claims to proper RO of jurisdiction

● Provided excellent customer service to veterans who visited the office with questions or in need of letters or memorandums

Operations Manager

US Army – Fort Campbell, KY 10/2009 – 01/2013

Managed training and personnel records for 109 personnel. Supervised daily administrative operations including, but not limited to analyzing, receiving, and sending data utilizing various Microsoft products such as Word, Excel, Power Point and Outlook. Assisted 3 administrative personnel with reports, memorandums, and accountability of processed personnel actions. Scheduled and documented all training and service school attendance.

● Designed and implemented a thorough scheduled maintenance service program that yielded 100% on-time completion to Department of the Army standards.

● Oversaw completion of 1000+ scheduled services throughout tenure, always exceeding deadlines Senior Maintenance Manager

US Army – Fort Campbell, KY 06/2006 – 10/2009

Supervised 45 personnel in the logistics and maintenance support for $4.7 million worth of military assets. Assisted in planning, developing, and implementing recurring maintenance schedules in accordance with skilled technical requirements and specifications. Provided logistical and maintenance support for over 250 pieces of combat and combat service support equipment during Operation Iraqi Freedom 07-09. Managed the day to day recovery operations and provided heavy lifting capabilities throughout the unit’s area of operation.

● Selected above peers to assume role as Senior Maintenance Manager until arrival of new personnel

● Ensured maintenance facility complied with OSHA regulations, policies, and guidelines

● Coordinated with Kellogg, Brown, and Root (KBR) and various other civilian support agencies for scheduled services, vehicle turret upgrades, armor replacement and various other resources

● Ensured availability of resources, equipment and manpower for missions and all maintenance of recovery assets. Facilitated training of newly assigned personnel to the recovery section EDUCATION

Bachelor of Business Administration: Marketing

Austin Peay State University – Clarksville, TN 05/2020 ADDITIONAL INFORMATION

• CERTIFICATIONS: Hubspot Academy in Social Media Marketing

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