Manager Assistant

Angela Chase

Accountant/ Assistant front end manager

Waldorf, MD

To acquire a position within a company that I can be challenged and become an asset. I have attained excellent job team and customer service skills with Giant Food and Lowes Home Improvement Store. Authorized to work in the US for any employer

Work Experience

Assistant Front End Manager

Lowe's - La Plata, MD

March 2016 to Present

Front- end role is primarily responsible for planning, scheduling, monitoring and successfully implementing all selling operations in the front-end of the store facilitating the stores ability to provide a superior customer shopping experience and maximize sales and profitability. This includes overseeing the administrative office, researching shortages and overages, depositing cash in bank, handling registers pulls and loans, managing exchange and loaner accounts, and monitoring customer service desk activity.

Cash Office Manager/ Front Desk Service Clerk

Giant Food - La Plata, MD

March 2004 to Present

• As an accountant/ bookkeeper I balance pans and deposit cash and checks;

• Monitor overages and shortages for both registers and safe;

• Order currency, store supplies,lottery tickets, Ez passes, stamps and etc.

• Answer customer questions related to sales, coupons policies and other store matters;

• Process Western Unions payments, money orders and the Maryland lottery;

• Keeping track of all paperwork and expiration on how long documents are kept

• Excel Microsoft Access

• In charge of store licenses

• Resolve conflicts with customers as needed;

• Certified gas station attendant to fill in as needed; Education

High school diploma

Life Long Learning Center - Waldorf, MD

2012 to 2012

High school or equivalent in Radiology

College of Southern Maryland - Laplata

2013

Skills

• Front End (10+ years)

• Customer Service

Awards

Merits Award

2006

Showing outstanding leadership.

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