Office Assistant Medical

ADELA DELA CRUZ

***-** ***** *******, *******, ON M2C 2Z3

Tel. No. 647-***-****

Email: ******************@*****.***

Objective: To obtain a MEDICAL OFFICE ASSISTANT position that will allow me to contribute my extensive knowledge and expertise.

Summary of Qualifications:

Recent graduate of Medical Office Assistant +Internship Diploma

Experience in providing customer service and office administration

Highly analytical & computer literate (MS Office Word, Excel and Outlook)

Knowledgeable in Medical transcription, Sage 50 and Quick Books

Strong decision and problem solving ability

Effective team Player

Excellent customer & client service skills

Strong work ethics

Excellent communication skills (oral and written English)

Relevant Professional Training/Experience:

COVID-19 Site Access Health Screener – Gerdau Amirestel,

Whitby, Ontario March 2020 – Present

Works under the direct supervision of Nursing Administration or Quality Assurance as assigned.

Provides direct assistance to the Company sites in non-direct care areas, screening employees entering the building.

Reports any concerns regarding COVID-19 to the head nurse if there are any symptoms found from employees.

MOA Internship (100 hrs) – Don Valley Health & Wellness Clinic, Toronto, ON June 4-29, 2018

Volunteer – Don Valley Health & Wellness Clinic, Toronto, ON March –May, 2018

Provided courteous, friendly and efficient service to customers and clients

Handled customer calls and inquiries on a daily basis

Booked client appointments

Processed Extended health insurance/WSIB claims, OHIP

Client and patient support

Assisted and directed clients to assigned Therapist, Chiro, Chiropodist

Prepared administrative documentations

Maintained files and records, EHR, EMR, & ABEL Med, Clinic Master, Velox

Work Experience:

Cashier/Customer Service Rep (part-time) – Dollarama Store, Toronto, ON 2017 – Present Certified Sales Associate (part-time, weekends), Toronto, ON 2017 – 2018

Personal Support Worker – Living Assistance Service, Toronto, ON 2014 – 2018

Store Front/Cashier, Tim Horton’s, Toronto, ON 2013 – 2014

Live-in Caregiver, Private Sector, Toronto, ON 2011 – 2013

Health Care Assistant – Ellesmere Home Care UK, London, England 2008 – 2011

Education /Career Development:

Medical Office Assistant +Internship Diploma – triOS College, Toronto, ON June 2018

Standard First Aid & CPR, SAJE Vital Signs, Toronto, ON Valid until March 2021

Personal Support Worker Diploma – Medix School, Toronto, ON 2014

NVQ Health and Social Care (Level II) – Golden Green College, London, UK 2011

NVQ Health and Social Care (Level III) – London College of Advance Studies, London, UK 2009

References available upon request

Contact this candidate