Service Customer

Shalini Sharma

Mobile: 995-***-****

E-Mail: *********.********@*****.***

PROFESSIONAL EXPERIENCES

Profiles

Work for Radius Infotech Pvt Ltd

Since 12 June2020 -Current as a Service Coordinator

Radius is pioneer in the field of Network and Security Surveillance. In-house R&D team create separate margin from industry by bringing latest technologies to market and also by innovating new dimensions within the field. Radius provides end to end solutions and stretches the boundaries to satisfy its customer. A company that extend helps to you, to your business and open up the path of mutual success.

Job Functionalities

Assigned work to predefined team member.

Insure that work should be complete within time.

Take the customer feedback team member who worked at his/her premises.

Update the work status in the system on time.

Material issue to team member and maintain the inventory.

Complaint generate & Complaint close in software

AMC payments follow up on Mail/call

Service related faulty material follow up

Follow taken from client for complaint pending at client end

Service call report maintain & filling

Work for DSP Corporate Solutions Pvt. Ltd.

(Since 4 Feb 2019 to Apr 2020. as a Team coordinator)

DSP is a ONE-STOP Solution Provider extending Services in the areas of Manpower Outsourcing, Placement consultancy, Contract Staffing (Permanent/ Temporary), Task Based Activity Outsourcing, Accounting & Taxation Services, GST Consultancy, Corporate Law Matters, Internal Audit & Risk Management, Project Management, Statutory Compliances & Financial Services etc.

Job Functionalities:

Assigned work to predefined team member.

Insure that work should be complete within time.

Take the customer feedback team member who worked at his/her premises.

Update the work status in the system on time.

Material issue to team member and maintain the inventory.

Education:

2015 – M.B.A. M.G University

2011 –B.A from Delhi University

2006 - 12th from CBSE New delhi

2003 - High School from CBSE, New Delhi.

Computer Skills:

●Certificate in D.T.P. from NIOS

●Proficient in MS Office (MS Excel, MS Word)

Personal Details:

Husband Name: Tanuj Sharma

Date OF Birth: June-02-1988

Sex : Female

Marital Status: Married

Nationality : Indian

Hobbies: Book reading, Listening Music.

Place:

Date

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