Sales Engineer
Resume:
Amusan Samson Owolabi
Technology Management Project Management Technical Leadership
Ketu, Lagos ************@*****.*** +234**********, +234**********
PROFILE SUMMARY
Business Technology Expert with 8 years of professional experience in managing enterprise applications which optimise business process; overseeing the installation, configuration and troubleshooting of system software. Adept at designing, developing, and deploying user experience journey for enterprise applications thereby ensuring user friendliness. Adept at integrating cross-functional programs, managing servers and database, and implementing server security programs. Competent at coordinating the planning and execution technical projects which complied with scope, timeline and budget. Expertly provided technical advisory to management on best practices for technology application. Maintained and built healthy stakeholder relationship. Open to senior management positions in information technology.
AREAS OF EXPERTISE
Business Technology Leadership
Technical Project Planning and Execution
Strategy Management
System Troubleshooting
Business Process Optimisation
Enterprise Innovation
Business Intelligence
Enterprise Risk Management
Stakeholder Management
Programming
Complex Problem-Solving Skills
Technical Support
Team and Performance Management
Interpersonal and Communication Skills
PROFESSIONAL EXPERIENCE
Gems Consulting Ltd
Microsoft Dynamics NAV Consultant (Technical and Functional) Jan 2012 – Date
Managing complete lifecycle of NAV ERP implementation. .
Designing different phases of ERP implementation which includes; customizations, integration, support, understanding of forms, fields, and workflows thereby fostering process optimisation.
Performing business requirements analysis, defining objectives of the ERP, and transforming organization processes at optimum level by resolving complex processes issues.
Preparing Test cases for the current ERP system; unit testing, system integration testing, user acceptance testing, and regression testing.
Training of Users/Clients in all modules in NAV – Finance, Trade – Sales and Procurement, Warehouse and Inventory, Manufacturing, HR and Payroll, Service Module and any other customized modules.
Overseeing installation, configuration and deployment of NAV ERP software across client sites.
Carrying out business Analysis using reporting tools like Power BI, and Jet Reports.
Ensuring customizations meet process needs using C/AL programming language.
Developing reports and providing technical guidance for the development of new NAV application.
Documenting all operational and functional information necessary for deployment.
Analysing and assigning help tickets related customization, configuration and reports.
Investigating issues and determining correct remedial action.
Reporting, tracking and communicating status, results and effectively using the Help Desk tool.
Implementing existing and emerging technologies seeking innovative solutions.
Creating software programs, system and operational documentation.
Devising data verification methods and standard systems procedures.
Projects Executed
Megalectrics Nigeria Ltd. NAV 2009 Implementation (Classic Client and Integration with Airwaves).
The Source Computers Ltd, NAV 2009 Implementation (Classic Client).
Frigoglass Nigeria Dynamics NAV 2009 Implementation (Classic Client).
Karrington Group NAV 2009 Implementation (Classic Client).
Notore Chemicals NAV 2009 Implementation (Role Tailored Client).
Rain Oil and Gas Nigeria Limited NAV 2013 R2 Implementation.
Frigoglass Cool Division NAV 2015 Implementation (Upgrade from NAV 2009).
Sifax Group Nigeria Limited (Upgrade from NAV 2009 to NAV 2017 with integration of Port Operations Module).
Coscharis Group Nigeria (Upgrade from NAV 2009 to NAV 2016 with Integration with Mobility software).
KAM Industries Ltd, Ilorin, Kwara state (Migration from Sage Pastel to Dynamics NAV 2017).
Upgrade - Fan Milk, Ghana from NAV 2009 to NAV 2018.
Upgrade - Frigoglass NAV 2009 to NAV 2018 On Premise Upgrade
Assistant Support Team Lead/ Dynamics NAV Technical Consultant
Led functional requirement gathering and development of a proposed system.
Designed and customized the system based on client’s requirement across all modules.
Coordinated user testing and certification of all designs by all members of the team.
Trained staff, and prepared manuals, and training materials for all members of staff.
System and Project documentation
Designed reports based on templates provided using RDLC reporting tool.
Facilitated data migration of master data and configured bill of material for all products.
Uploaded opening balances and confirmation with the team.
Provided site support for all companies that have gone Live – 8 companies are Live already.
Processed re-engineering and implementation of role based controls.
Integral Solutions Ltd, Ilupeju, Lagos
ERP Consultant/ Infrastructure Engineer Jan 2011 – Jan 2012
Installed, configured and deployed all ERP Software-NAV, CRM, and SharePoint.
Set-up users on active directory and management of Local Network- Internet and Intranet.
Coordinated purchase, repairs and maintenance of computer hardware and software.
Analysed IT infrastructure gap.
Provided IT Technical infrastructure advice and road map.
Monitored procurement of computer parts, systems and peripherals.
Configured the financial management module and sales and purchases module.
Setup needed infrastructure- SQL Database and Windows Server 2008.
Setup purchase, sales and inventory module.
Integrated with other existing solutions and Microsoft Applications.
Projects Executed
Infrastructure Assessment & Upgrade (IT Technical Consultant) – Design Genre Ltd.
Microsoft Dynamics NAV Implementation (Sales, Purchase and Finance Module) – Megalectrics Ltd. (Beat FM, Naija FM, and Classic FM)
Microsoft Dynamics NAV Implementation (Financial Management, Sales, Purchase, and Inventory Module) - The Source Computers Ltd.
OTHER EXPERIENCE
Computer Engineer /Subject Teacher, Gladys High School, Ketu, Lagos Aug 2009 – Dec 2010
Student Intern, Akintola Williams Deloitte, Ilupeju, Lagos Feb – Sept 2007
EDUCATION
Masters in Information Technology, University of Lagos, Akoka 2019
BSc. in Computer Science (Second Class Upper), Olabisi Onabanjo University 2007
PROFESSIONAL CERTIFICATIONS
PMP – Project Management Professional (PMI) in view
CISA – Certified Information System Auditor 2014
MCTS – Microsoft SharePoint Server 2010-Installation and Configuration 2010
MCTS – Microsoft SharePoint Server 2010- Application Development 2010
MCP – Microsoft Dynamics NAV 2009 Installation and Configuration 2009
MCP – Microsoft Dynamics NAV 2009- Core Set-Up and Finance 2009
MCP- Microsoft Dynamics NAV 2009-C/Side Solution Development 2009
MCTS- SQL Server 2008- Implementation and Maintenance 2008
Microsoft Certified Business Management Solutions Specialist (NAV 2009) 2009
TRAINING
Certificate in Leadership, Daystar Leadership Academy
Project Management Professional, Azerty Consulting Limited 2015
TECHNICAL SKILLS
Windows Server and Active Directory Configuration (2003, 2008 and 2008 R2, 2012)
Installing Windows Server and Active Directory, Adding roles and features to Server 2008
Creating and Managing user and Computer Accounts
DNS Configuration, Creating and Applying Group Policy Objects
Microsoft Dynamics NAV (Attain, 5.0, 2009, and 2009 R2, 2013, 2013 R2, 2015, 2016, 2017, 365 BC, D365 FO)
User requirement gathering and design of processes based on the requirement gathered.
Creating documentation to define workflow and requirements.
Customization and developing customized solutions using C/Al Programming.
Designing, and implementing integrations between Dynamics NAV and a variety of products.
Database Security
Designing custom reports, dashboards, SQL scripts or triggers.
Microsoft SQL Server 2008, 2008 R2, 2012, 2014,2016,2019
Installation on SQL Server on different operating system and at different scale
SQL Server Security Administration and control
SQL Server 2008, 2008 R2 Reporting Services administration and design.
SQL Server Administration – Disaster Management and Database Optimization
Business Intelligence using SQL Server Management Studio – 2008, 2008 R2, 2012.
Reporting Tools Using Power BI, Jet Reports, Power Pivot
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