Front Office Manager

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Curriculum

Vitae

CV

Goitse

[COMPANY NAME]

Goitse Page 1

GOITSE

** ******** ****** *** **** POLOKWANE

071******* adjg6p@r.postjobfree.com [Type your website] Objectives

To build a long-term career in your company with opportunities for career growth.

To enhance my educational and professional skills in a stable and dynamic workplace.

To solve problems in a creative and effective manner in a challenging position that is granted by your company.

Most importantly to create a memory that will make the guest to come back and build a relationship with the establishment.

Experience

Services Center Operator. 05 February 2007 to 26 December 2009

Edcon Jet Randburg. Randburg Mall

Customer Services, Financial services, Query desk, Cell Phone Consultant, Cashier. Receptionist.

Southern Sun Stay Easy East Gate

Switch board operator, Concierge services, Reservations, Checking in and out the guest, Tour bookings, Guest services, Financial ledger, Query accounts, Accounts maintenance. Receptionist

The Lakes Hotel and Conference Center

Switch board operator, Concierge services, Reservations, Checking in and out the guest, Tour bookings, Guest services, Financial ledger, Query accounts, Accounts maintenance. Receptionist/Night auditor 12 July 2015 – January 2020

Fusion Boutique Hotel 04 Schoeman Street Polokwane

Switch board operator, Concierge services, Reservations, Checking in and out the guest, Tour bookings, Guest services, Financial ledger, Query accounts, Accounts maintenance. Guest Relations/Night auditor 05 January 2020 Currently

Sabie Sands Game Reserve, Mpumalanga (Lion Sands, River Lodge)

Switch board operator, Concierge services, Checking in and out guests, community tour bookings, tree house bookings and financial services. Goitse Page 2

Night Audit: System (PAN) Airport manifest, Occupancy report, Welcome letters, Credit cards recons, Gratuity recons, multipurpose forms, group phone extensions, day sheet checks, morning weather card, Registration cards, coupon recon, departures. Skills

Education

South West Gauteng College

Physical Address: Roodepoort Campus Private Bag x2 West Gate-1734. Email address www.swgc.co.za

01.11.2015 Hospitality and Catering Services

Applied Management, Catering, Communication and Human Relations, Computer practice, Entrepreneurship and Business Management, Food and beverage, Nutrition and Menu Planning, Sanitation and Safety.

People skill, Telephonic manners, Word, Excel, Micros, Pen and opera.

Communication skill

Customer services

Swimming

Currently

Alison College (international College)

Diploma (Legal Studies) Completed

Certificate (Business Law) Completed

Diploma (Alternative Dispute Resolutions) In Progress References

Patricia Moeti (Jet Randburg Manager): 082-***-****

Leah Ndlovu-Tshuma (Stay Easy Hotel Front Office Manager): 078-***-****

Thandi Nkosi (Soweto Hotel Front Office Manager): 083-***-****

Michelle Fourie (Fusion Boutique Hotel former reservation manager) 060-***-****, adjg6p@r.postjobfree.com.

Human Recourses (013-***-****)

Personal

Name: Goitsemodimo (Goitse), Surname: Phiri, Date of birth: 06 April 1987, ID Number: 870**********, Marital Status: Single, Dependents: None, Race: African, Health: Good, Driver’s License: Code 8, Criminal record: None, Home Language: Setswana, Other Language: Sotho, Pedi, Zulu, Xhosa, English, Nationality: South African. Hobbies

Read, Travelling, Jogging.

Goitse Page 3

Personal Attributes

Reserved, Hardworking, Positive attitude, Trust worthy, Attentive, Team worker, Cooperative, Attention to details, Dependable and Loyal.

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