DIKSHA PRAMOD SINGH

Contact: 084******** ~ E-Mail: adjfud@r.postjobfree.com

Seeking challenging roles into Cabin crew/Customer Service where I can utilize my skills and experience and give a satisfactory service to the customer.

Core Skills

Customer service

Communication Skill

Well Groomed & Teamwork

Flight Attendant

Safety and Security

Customer Satisfaction

Emergency Services

Client Engagement

Career Summary

Dedicated 2 years of professional experience as Cabin Crew in Qatar Airways, overall 7+ years of experience.

Keep up with new developments in the field and pursue self-development.

The ability to deliver quality service to satisfy customers.

Experience of working with passengers from different cultures & backgrounds.

Experienced in dealing with the public & comfortable in a selling role.

In-depth information on safety and security measures.

Experienced in providing the best service to the customer.

Career Accomplishments

Trained on Airbus (320/390/321/350/330) and Boeing (777/787) Safety and Security measures.

Trained on medical emergency.

Freelancing Anchoring to almost 400+ events.

Received:

oReceived Kafu (Appreciation) from customer for best service.

oWOW Award for working beyond call of duties.

oQuality Pundit Award for two times.

Employment Details

Since 11th Jan’19 – 14th Oct’20 with Qatar Airways (International) as a F2 Cabin Crew/Flight Attendant. Doha, Qatar

Ensured discretion, comfort, and above all, safety while flying, 100+ flights International to Europe, Asia, the Middle East, UK and South America.

Collaborated effectively with crew members and staff to ensure passenger safety and comfort.

Adapted well to diverse cultures and languages.

Maintained professional appearance and exemplary performance.

Responsible for the safety and comfort of passengers.

Doing routine safety and Security checks before takeoff.

Welcoming passengers as they board the plane and helping them find their seats.

Attending pre-flight briefings.

Helping passengers load and unload luggage from the overhead lockers.

Dealing with high-net worth individuals in a professional and mature manor.

Making sure that the aircraft is clean and tidy before passengers come on board.

Demonstrating to the safety procedures to follow in an emergency.

Circulating and collecting customs and immigration documents from passengers.

At the end of a journey completing a flight report recording any incidents.

Promoting the sale of duty-free products.

Serving meals and drinks to the passengers throughout the flight.

Dealing with difficult passengers & situations politely but firmly.

Oct 2013 - Dec 2018 as Anchoring and Event Co-ordinator (Freelancing), Pune, India

Key Deliverables:

Developing, organising, planning and promoting a range of large-scale events.

Creating promotional material for the event & distributing it to the target audience.

Preparing and managing budgets for the event and Post event tasks, managing evaluation form analysis, thank you emails.

Building good client and sponsor relationships.

Host all state pageants as show emcee.

Designed, wrote, created, and produced new marketing and presentation materials including email blasts.

Attained professional master of ceremonies training courses to strengthen public speaking skills and leadership development.

Performed live daily lottery drawings that are broadcast state-wide to over 7.3 million homes. Emceed large promotional events with audiences exceeding 20,000 people.

Hosted opening ceremonies for Car, Mobile and Store Launch.

Education

2016 Bachelor’s in Commerce from Pune University, India

2013 XII from C.B.S.E Board, India

2011 X from C.B.S.E Board, India

Technical Skills

Ms Office : Proficient in MS Office - Advance Excel (Lookups, Formatting Techniques, Text Functions.

Completed Tally training.

Personal Details

Date of Birth: 04/02/1995

Languages Known: English, Hindi ad Marathi

Interests: Reading Books, Dancing and Writing

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