Customer service

*** ***** ****** ****** #*** LOS ANGELES, CA *****

310-***-**** **************.**@*****.***

SOPHIA CAMPBELL

OBJECTIVE

To successfully fulfill a challenging, as well as, rewarding position which allows room for growth.

SUMMARY OF QUALIFICATIONS

• Work well under stress • Positive attitude

• Self motivated • Proactive and People oriented

• Naturally assume a leadership role • Patient

• Manage time wisely • Punctual

• Work well with others • Computer skills knowledge

• Self confident • Naturally assume leadership role

EMPLOYMENT

10/31/16-Current Realtor Los Angeles, CA

Currently I am a local Realtor for the greater Los Angles region. I assist clients in a range of needs from purchasing, selling and leasing property to showings, as well as, open houses. I facilitate and negotiate on behalf of my clients to ensure the best deal possible. I handle multiple contracts at once.

12/25/10-10/31/16 Dan Deutsch Optical Outlook, Optician Studio City/Beverly Hills, CA

I was the lead Optician and manager for the Studio City location, which consists the following responsibilities: working with high-profile clientele in order to select frames best suited for them and their prescription(s) if needed. Frequently I handle multiple clients at once and the majority of the time I work alone, however, occasionally co-workers are scheduled to assist me. Currently, I am in charge of all merchandise purchasing for my location. I have established countless professional relationships with numerous frame reps, as well as, labs over the years. I provide the highest quality of service and satisfaction to each and every client I have the pleasure of dealing with. Occasionally, as a courtesy to our clients I conduct insurance billing. I keep inventory for all frame returns to ensure our location receives full credit for every transaction.

03/13/09-12/23/10 Cedars-Sinai, Macy Eye Center, Optician Beverly Hills, CA

Lead Optician. Assisted patients/customers in selecting, as well as, fitting suitable glasses/prescriptions. Dispensed, adjusted and repaired glasses. Worked with multiple labs and frame reps. Handled all insurance billing for VSP, MES and Medicare after post (Cataract) operations. Conducted meetings and supervised training of staff. Acquired a vast knowledge of numerous high-end lines.

12/19/06-04/17/08 Professional Vision Care, Optician Sherman Oaks, CA

Worked with high end clientele. Assisted patients/customers in selecting, as well as, fitting suitable glasses/prescriptions. Billed insurance companies and worked with multiple labs. Scheduled meetings with reps and selected fashionable eye wear for the optical.

07/14/06-12/17/06 Bella Vision, Optician Woodinville, WA

Fitted, Ordered, adjusted, and dispensed glasses and contacts. Administrated contact lens trainings. Communicated with patients, doctors, labs, insurance companies and reps. Scheduled appointments. Billed insurance companies and kept track of invoices/payments.

08/25/05-06/04/06 Boys Smith Vision, Medical Tech Ellensburg, WA

Prepared patients for the Dr. and assisted in all eye exam and laser procedures. Handled and operated medical equipment and performed minor adjustments to glasses. Answered calls and booked appointments.

EDUCATION

Lake Stevens High School, High School Diploma 2003

Everett Community College, Computer technology and Medical Terminology

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