Sales Manager

SKILLS

Leadership, Communication, Time Management, Self-motivation, Problem Solving, Task-Oriented, Customer Service

RELEVANT EXPERIENCE

Signal Hill, CA

Shipping Supervisor April 2014-Present

Royal Graphix Enterpise

Work with computer equipment and software to create word processing documents, spreadsheets, and input data for shipping and office reports

Supervise shipping clerk in the use of online tools and software to process shipments, create shipping labels, and update shipping information for all outgoing shipments

Maintain email communication with customers and managing team regarding incoming and outgoing shipments

Troubleshoot shipping and customer issues and work to solve administrative problems to increase warehouse and dispatch efficiency

Make sure information is forwarded to packing and production supervisor concerning due dates, rush orders, and special packing instructions

Carson, CA

Sales Manager September 2012-November 2016

Ralphs Grocery

Supervised daily operations of business and directed associates throughout the store

Responsible for receipt and dispersement of cash; account resolution for nightly closure

Frequently communicated sales goals, department performance, and sales opportunities to department employees to promote positive results

Upheld Ralphs Grocery’s high standard of customer service and had a working knowledge of customer base

Maintained confidentiality concerning employees, store sales, and company information

Rolling Hills, CA

Seafood Manager April 2009-April 2012

Ralphs Grocery

Directed and managed all functions and activites of the Seafood Department

Managed all inventory and ordering based on weekly sales

Enforced and followed department policies regarding the receiving, stocking, and unloading of product to ensure freshness and quality

Maintained a clean and safe work environment according to OSHA requirements

Supervised and trained associates in the performance of their duties

EDUCATION

CSU, Dominguez Hills

Bachelor of Arts, Psychology

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