Admin

Location:

Pretoria, Gauteng, South Africa

Posted:

January 14, 2021

Contact this candidate

Resume:

Experience

Policy Administrator

Office Administrator

Ezweni Funerals

Pretoria Central

December-2014 – Currently

Receptionist

Ezweni Funerals

Pretoria Central

February-2014 - December-2014

Thokozani Solipa Lucas Mahlangu

Gender: Male

ID: 920**********

Nationality: South African

Marital status: Single

Home language: IsiNdebele

Other languages: English, Sepedi, TshiVenda, Isizulu, Tsonga, Drivers’ license: Code 10

Resume

+27-72-376-****

012-***-****

**************@*****.***

Thokozani Luki Mahlangu

358 Visagie Street, Lakeview Gardens

Pretoria 0001

Policy Administrator and Office Administrator with over 5 years of experience, providing skilful support to senior executives. The nature of my work experience has provided me with strong communication skills, administration skills and energetic personality to succeed. I find myself ready with the skills, abilities and interests necessary to excel in this position.

Objective

-To monitor, measure and control the policy administration processes and procedures in adherence to company policies and regulations, ensuring high levels of customer satisfaction.

-To deal with all escalated policy administration matters outside the staff mandate.

-To adjust and retain current policies.

-To monitor on a monthly basis that cash and debit policies are allocated correctly and the processing of refunds are done correctly.

-Acting as a central information source by maintaining and distributing policies, procedures and forms.

-Making sure that each claim is dealt with correctly, communicating with the claimant and providing guidance, ensuring the claim is genuine and making sure the client receives a fair settlement.

-Email scanned successful application forms to new business department.

-Organize and schedule meetings and appointments.

-Ensure operation of equipment by completing preventive maintenance requirements; calling for repairs.

-Maintain computer and manual filing systems.

-Take accurate minutes of meetings.

-Reply to email, telephone or face to face enquirers.

-Photocopy and print out documents on behalf of other colleagues.

-To capture all data collected from junior administrators and submit to the supervisor.

-To help make the insurance process more effective and simplified.

-Welcomes visitors by greeting them, in person or on the telephone; answering or referring inquiries.

-Directs visitors by maintaining employee and department directories; giving instructions

-Maintains security by following procedures; monitoring logbook.

-Maintains safe and clean reception area by complying with procedures, rules, and regulations.

- Organizing the hospitality requirements for management meetings and presentations.

-Maintains continuity among work teams by documenting and communicating actions, irregularities, and continuing needs.

- Typing and filling of all documents.

- Scan and Email of Documents.

- Capturing of all cashbooks and daily reports.

-Contributes to team effort by accomplishing related results as needed. Diploma In Business Administration

PC Training & Business College of South Africa

Pretoria City Hall

2013

Grade 12

Litho Senior Secondary School

Witlaagte. Nkangala Region

Nokaneng Circuit Mpumalanga

2011

. Accuracy.

. Team Leader and Teamwork

. Microsoft Office Skills

. Verbal and Writing Communication

. Professionalism

. Best Improved Employee for the year 2018 with Ezweni Funerals

. Honour in 2013, I was the Captain for the Soccer Team of Pc Training and Business College of South Africa,

. Was given a role of being a choir master for Pc Training and Business College of South Africa in 2013.

. Certificate for the most improved Administrator of the year 2016 with Ezweni Funerals.

. I was part of the team that won award for most Improved Branch for the year 2016 with Ezweni Funerals. Education

This is where I complete My Diploma In Business

Administration My key subjects were, Marketing

Management, Public Relation, Business Management,

Business Communication, Business Statistics, Life Skills. Advance Computer skills

This is the high school at which I completed my Matric. My Subjects Were Mathematical Literacy, English, IsiNdebele, Business Studies, Economics and Life orientation.

Skills

. Problem Solving

. Office Administration Procedures

. Typing Skills

. Multitask

. Reporting Skills

Honours & Rewards

1. Mrs. Audrey Futane.

Chief Executive Officer of Entle Events.

Contact: 076-***-****

2. Miss Irene Masango.

Branch Manager of Siyabuswa Branch Ezweni funerals. Contact: 079-***-****