CONTACT INFORMATION
Name: Nyarko, Bosby Osam
Mobile Phone: +233-**-***-****
Email: ************@*****.***
PERSONAL PROFILE
A highly motivated graduate with good sales skills and excellent marketing and business development skills. A results oriented individual with exceptional customer service skills and a competent team leader. An effective communicator with problem solving abilities. Recognized for successfully meeting targets, nurturing fruitful relationships with customers and successfully identifying new business opportunities. WORK EXPERIENCE
Sales Officer, Richtract Company Limited, Tema, Ghana. September 2016- Present. ACCOMPLISHMENTS
Developed a new system for generating sales leads which was implemented in the organisation and resulted in a 25% improvement in sales performance.
Enhanced customer loyalty by maintaining consistent presence. Addressed questions quickly and effectively ensured efficient customer service; implemented customer satisfaction surveys for feedback on what customers wanted.
Successfully met the company sales target by a 100% between the years 2017 and 2018.
Voted sales person of the year 2018.
National Service Personnel, The Motor Transport and Traffic Directorate (MTTD), Urban Traffic Management, Ashaiman, Ghana. August 2015 – July 2016. ACCOMPLISHMENTS
Effectively handled and maintained local street rules and regulations.
Efficiently maintained traffic safety.
Resolved road users’ complaints by identifying problems and taking the appropriate corrective actions.
Intern, Ghana National Petroleum Corporation (GNPC), Facilities Department, Tema, Ghana. June 2014 – July 2014.
ACCOMPLISHMENTS
Coordinated office and cubicle setups and furniture installations.
Assisted in facilities operating budget.
Assisted in the implementation of all health and safety programs in the organisation.
Co-managed all emergency situations in the organisation such as equipment failures and flooding in washrooms.
Assisted in the implementation of maintenance schedules. Intern, GCB Bank Ltd., Tema-Main, Ghana. July 2013 – August 2013. ACCOMPLISHMENTS
Resolved customer complaints by identifying problems and taking appropriate corrective actions.
Answered phones calls and responded to inquiries from customers. EDUCATION
Bachelor of Science Land Economy, Kwame University of Science and Technology
(KNUST), Kumasi, Ghana. September 2011 - June 2015; PROFESSIONAL DEVELOPMENT PROGRAM COMPLETED
Certified Information Systems Auditor (CISA) TRAINING, Advanced Information Technology Institute, Ghana-India Kofi Annan Centre of Excellence in ICT (AITI KACE), Accra, Ghana. March 2017 – July 2017.
SKILLS
Interpersonal Skills - Ability to communicate with people at all levels.
Organizational Skills
Competent user of Microsoft packages including PowerPoint, Word and Excel.
Time Management Skills
Competent sales person
Ability to resolve customer related problems
INTERESTS
Going out for evangelism at weekends.
Reading and watching football games.
REFERENCES
References Available Upon Request.