Erica Delgado
Richmond, CA *****
********.**@*****.***
PROFILE
Seeking a medical office position where I can utilize my education, training, experiences, skills and Bilingual abilities in Spanish.
EXPERIENCE
Counseling Department Instructional Assistant, Contra Costa College, San Pablo, CA—Feb 2020–Present
My office duties consist of supervising 4 student workers, schedule maintenance, approving time cards, answering phones, utilizing SARS system by making appointments and inputting block times for meetings, workshops, and conferences. Utilizing Microsoft Word, Excel, & Power Point. Assisting students with questions as well as assisting counselors with any projects or meeting set up. Working remotely.
Phlebotomist, Quest Diagnostics, Mill Valley, California— Jan 2019–Dec 2019
My duties consist of drawing blood from patients by venipuncture and capillary, observing strict principles of asepsis and antisepsis to prevent infection of patients and contamination of specimens. Receive blood and other body fluid sent to laboratory, process samples according to protocol, for register patients, order test from requisitions, centrifuge blood specimens, stock rooms as needed, order supplies.
Retention Services Office Assistant, Contra Costa College, San Pablo, CA—2016–2018
My office duties consist of answering phones, utilizing SARS system by making appointments and inputting block times in for workshops, update google registration forms for upcoming workshops, create tracking lists for students on probation and dismissal, track workshop attendance, assisting in Reinstatement workshops, prepping information folders for workshops, making copies, scan approved/denied reinstatement forms
Medical Assistant, Berkeley Pediatrics, Berkeley, CA—2000–2014
My back-office duties at Berkeley Pediatrics consisted of rooming patients, taking vital (i.e. weight, height, blood pressure, temperature respiration, O2 sat), input information using eclinical works system, administering injections, administering oral medications ordered by doctors, urinalysis, collecting blood sample via finger or heel stick for hemoglobin or lead level. I also gave breathing treatments via nebulizers. Sterilize instruments. Prepping and assisting in circumcisions, prepping and assisting in pap smears. I cleaned/irrigated lacerations, set up and assist for suture placement or removal. We had electronic records and I template charts for future appointments. I was assigned to two doctors for the templating as well as checking each patients chart to make sure immunizations, well check and labs were all up to date. I oversaw ordering back office medical supplies as well as keeping inventory of the supplies. My front office duties were working in reception area answering phones, taking messages for the doctors, making/rescheduling/canceling appointments, checking patients in/out along with verifying insurances, collecting and posting payments. Prepping school forms for doctors to complete.
EDUCATION
Contra Costa College, San Pablo, California—2018 Associates Degree—Business Administration
Contra Costa College, San Pablo, California—2017 Certificate in Media
Cal Regional, Fairfield, California—2017 Certified Phlebotomy Technician
Boston Reed College, Oakland, California—1998 Certificate in Medical Assistant
Boston Reed College, Oakland, California—1999 Certificate in Phlebotomy
Richmond High School, Richmond, California—1996 High School Diploma