Scrum Analyst

Abraham Mohtadi

**** ********** ******, **** *****, CA• 91307

Linkedin: Abraham Mohtadi • CELL: 818-***-**** • E-MAIL: *******.*******.**@*****.*** Professional Summary:

- Seasoned Business Analyst - Product Delivery in Agile Space / SCRUM SDLC - Prototyping / Mockups / Wireframes

- User-Centered Design Thinking - Software as a Service (SaaS) - Requirements and User-story Prioritization

- Sprint Plan / Backlog grooming - UX/UI Design – Usability Testing - Roadmap planning / MVP HalalDash October 2019 – Current

Lead Business Analyst (scrum) Orange County, CA

With an aggressive roadmap, completed the release of both Mobile and Web HalalDash Applications, with a UX/UI designed to be responsive, mobile friendly and drives customer activation/conversion. Acted as the lead Business Analyst to gather the functional requirements to complete the plans set forth by the stakeholders. Analyzed data powering the ROI-driven approach to decision making across the entire company.

• Managed the Sprint Backlog for multiple cross-functional teams of highly efficient developers and QAs and strategically planned sprints/releases based on the combined capacity and velocity of the teams for the release plan/Roadmap.

• Led and coached teams through all Scrum ceremonies (Daily Stand-ups, Sprint Planning, Backlog review, Story Estimation

• meetings, Retrospectives, and Demos) while implementing the best Agile/Scrum practices.

• Built the product roadmap by conducting Rapid Prototyping, market research and thorough Usability Testing with our end users to reduce waste and maximize the delivered value.

• Created Rapid Mock-Ups, Low-fidelity wireframes, Sketches, Workflows and Interactive Prototypes, then presented to the Product Management team, UX team and stakeholders in design walkthroughs for accuracy and re-adjusted as needed.

• Continuously monitored progress towards the overarching goals and vision of the company roadmap using JIRA Portfolio.

• Acted as a liaison between end-users, developers and Chief Product Owner to communicate customer issues, problems, and

• questions regarding upcoming releases and/or product design.

• Developed User Stories using the BDD format and held story writing sessions with end users and the development team to elicit requirements, understand priority and formulate the Acceptance Criteria.

• Maintained the product backlog and held Backlog Grooming Sessions with the team and the chief PO on a weekly basis.

• Split Epics to User Stories (vertical slicing or based on scope) while writing the acceptance criteria based on the requirements.

• Increased revenue by adding revenue-generating features like integrating Paypal and Venmo to the applications payment methods.

• Created a process (weekly triage meetings) to increase visibility and efficiency of our critical support issues being reported.

• Conducted dozens of Customer Research Sessions using an array of design research techniques to gain deep customer insight.

• Held recurring meetings with the development team, management, and the scrum master to reduce inefficiencies, set-up the sprint goal and increase team productivity/team building. Harbor Freight February 2019 – October 2019

IT Business Analyst (scrum) Calabasas, CA

• Heavily involved in the retirement of Legacy Data Warehouses acquired by Harbor Freight and converting the data over to a more robust vendor Data Repository and Product Processor system.

• Successfully released automated solutions affecting many of the Harbor Freight Warehouses within North America.

• Worked with cross-functional teams to establish comprehensive business and functional requirements and translated those requirements into functional specifications in a Scaled Agile environment.

• Produced, owned and managed User Stories in both Jira and Agile Craft, inclusive of Acceptance Criteria to allow for Sign-Off

• Assisted the scrum master and participated in sprint planning, daily scrums, sprint review, sprint retrospective sessions.

• Participated in the Scrum of Scrum calls while contributing necessary and relative information.

• Coordinated with other scrum teams within the Scrum Dependency Calls to ensure seamless integration between back and front-end development.

• Assisted Backlog grooming sessions with the Product Owner (PO) and the Scrum team to refine the stories and size.

• Excelled in Breaking Epics into Features, and Features into User Stories and refined/signed off with the team and the stakeholders.

• Collaborated with in-house and off-site teams, and several vendors to successfully develop and manage user stories, sprints, design, and development.

AT&T Inc. August 2018 – February 2019

Agile Business Analyst (scrum) Los Angeles, CA

• Streamlined project iteration for the enhancement of AT&T’s MyBI Interface, impacting over 22,000 AT&T employees.

• Executed multiple sprints within an agile environment leading up to the release of the newly enhanced MyBI user interface.

• Successfully integrated Data 360 to replace the legacy back-end data warehouse within MyBI, for more improved performance.

• Worked with cross-functional teams to establish comprehensive business and functional requirements and translated those requirements into functional specifications in a Scaled Agile environment.

• Produced, owned and managed User Stories in both Jira and Agile Craft, inclusive of Acceptance Criteria to allow for Sign-Off

• Assisted the scrum master and participated in sprint planning, daily scrums, sprint review, sprint retrospective sessions.

• Participated in the Scrum of Scrum calls while contributing necessary and relative information.

• Coordinated with other scrum teams within the Scrum Dependency Calls to ensure seamless integration between back and front-end development.

Citigroup Inc. September 2014 –July 2018

Senior Agile Business Analyst (scrum) Buffalo, NY

• 4 years of experience as a Business Analyst with solid understanding of Business Requirements Gathering, Business Process-flow, Business Process Modeling, Data Analysis, Data Mapping and Business Analysis

• Worked with cross-functional teams to establish comprehensive business and functional requirements and translated those requirements into functional specifications in a Hybrid Agile environment.

• Facilitated various meetings to define the product vision, project scope, requirements, design and risk mitigation plans.

• Assisted business need, while writing User Stories as well as Acceptance Criteria in great detail.

• Worked with Controllers to identify requirements and be responsible for Business Requirement Documents (BRD’s), using use cases, workflow, screen mock-ups, and spreadsheet models. EDUCATION

California State University Northridge

Bachelor’s Degree in Organizational Sociology

Northridge, CA

Agile Advocates Inc

Extensive Agile Scrum Training & Certification

Northridge, CA

SKILLS & TOOLS

Applications: MS Office (Word, Excel, PowerPoint and Outlook), SharePoint, MS Visio. Design: Balsamiq

Prototyping: In-vision, Justinmind and Pencil.

Product Management: Asana, Atlassian software (Confluence, JIRA, Portfolio), Agile Craft

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