AKINWUNMI, Omoyeni

Plot B***, Road B*, Carlton Gate Estate, Chevron Drive, Lekki.

Phone: +234-813-015-3766

E-mail: adjfh9@r.postjobfree.com

OBJECTIVE

To build a credible career that will develop and enable me utilize my skill set and experience in Human Capital Development, Administrative, Customer Care, Business Development and Critical Operational Opportunities.

PROFILE

I am a creative, pro-active, confident with my ability to accommodate differences in a work environment. A good team player and a fast learner with the ability to adapt to any working environment.

EDUCATION/CERTIFICATIONS

• In-View Fundamentals of Customer Relations Management, CRM

• In-View Chartered Institute ofPersonnel Management, CIPM

• JULY 2020 Inbound Social Media Strategy (Hubspot Academy)

• MAY 2020 Fundamentals of Human Resources (Alison Online Course)

•

2019-2020

:

National Youth Service Corp

Kebbi/Lagos State

•

2013-2018

:

Ekiti State University, Ekiti.

Bachelor of Science, B.Sc (Hons), Sociology

• 2012 - 2012 Ilupeju College, Obanikoro, Lagos State National Examination Council, NECO.

• 2006-2011: Command Day Secondary School, Ikeja, Lagos State. Senior Secondary Certificate Examination, SSCE.

• 2002-2006: Maryland Covent Private School, Maryland, Lagos State. First School Leaving Certificate.

WORK EXPERIENCE

ELEXXEA

Front Desk Associate ( November 2020- Till date)

. Checking in visitor’s and maintaining visitor’s logs

. Giving daily and hourly reports

. Purchase office supplies and monitor office supplies

. Developing expenses sheet

. Answer question and address complaint

PatFort Limited

Customer Care Intern (September 2020 - November 2020)

• Resolve customer complaints via phone calls, Emails or social media

• Greet Customers warmly and ascertain problem or reasons for calling

• Follow up on lost sales

• Assist with placement of orders, refunds or exchange CITY CODE MORTGAGE BANK

Administrative Assistant/Customer Care Specialist (Aug, 2019 - June, 2020)

• Handling of memo correspondence and filing system

• Treatment of all related enquiries and redirecting as required to concerned departments

• Ensuring office supplies are maintained and making inventory checks

• Working with Vendors to ensure adequate levels of necessary supplies are made and timely delivered

• Greeting guests, issuing visitor badges, taking phone calls and responding to clients' requests

• Maintaining clean and organized reception area

VOLUNTEER EXPERIENCE

THE REDEEMED CHRISTIAN CHURCH NU-BREED, MOWE, OGUN STATE

. Personal Development Key Member

BLACK LOTUS BAKES/ THE BLACK LOTUS STORE

.Online Marketing

PROFESSIONAL/PERSONAL SKILLS AND ABILITIES

• Creative Skills

• Excellent Communication and interpersonal Skills

• People Skills

• Front desk operations experience

• Office equipment familiarity

• English proficiency

• Organization and planning

• Multitasking and time management

• Customer service skills

INFORMATION TECHNOLOGY PROFICIENCY

• Microsoft Office Suites

SEMINARS/CONFERENCES ATTENDED

• Association of Nigerian Women Business Network in Collaboration with CIPE on Entrepreneurship

PERSONAL DATA

Date of Birth: 11th June, 1995

Sex: Female

State of Origin: Lagos State

Marital Status: Single

Religion: Christianity

Nationality: Nigerian

INTERESTS

Reading

Learning new languages

Baking

Traveling

REFERENCES: To be provided on request.

Contact this candidate