Social Media Analyst

Ramesh Reddy Anthareddy

PH: 408-***-****

************@*****.***

LinkedIn: https://www.linkedin.com/in/ramesh-reddy-75338552

Professional Summary

Over 8 years of experience as QA Test Engineer in performing test design, test development and implementation of test procedures in automation and manual testing.

Proven experience with Manual and Automated Testing Tools such as Win Runner, Mercury Quality Center, Test Director, Load Runner, Quick Test Pro.

Extensive experience in Functional testing, Unit testing, Integration testing, Regression testing, Black box testing, White box testing, GUI testing, back-end testing, and browser compatibility testing, in different stages of Software Development Life Cycle (SDLC).

Developed SQL Queries for checking the Data Transaction and Database Integrity.

Extensive testing experience on Mainframe, Client Server, Web Applications and PeopleSoft applications.

Extensively worked on backend testing and involved in data driven tests to extract data from different databases.

Verified code fixes and coordinated testing efforts with peers and QA Lead.

Experience working with Agile, RUP, Scrum, Waterfall testing methodologies

Gained knowledge of building test frameworks for n-Tier Architectures and Object Oriented Applications.

Reviewed and Analyzed Business Requirement Documents (BRD) and Functional Requirement Documents (FRD).

Conducted meetings to present Test Plans and Test Cases to the development team and Business SME’s.

Demonstrated experience with Web Services testing using SOAP UI.

Strong business knowledge of Health Care, Financial, Banking and Insurance domains.

Experienced in performing complex system level testing in heterogeneous Operating Systems and Web/Application Servers.

Good judgment skills while reporting and prioritizing software bugs in conjugation with the development and QA managers.

Exceptional communication and documentation skills in capturing procedures, processes and results.

Certifications:

ISTQB Certified Tester

Agile Scrum Master

Professional Experience

Florida Blue May’ 16 – Present

Customer Connect: The project is called Customer-Connect that helps service reps to answer clients/customers with their benefits plans, claims, payments etc. The application begins with Google like search for customer search (using various criteria such as first name, last name, SSN, DOB, contract number etc). With full load data (4 million customers with 90 million claims documents) the average response time for each service call is 38 milli seconds.

Sr. QA Analyst / Test Lead

Responsibilities:

Working in cross-functional teams for Customer service, Enrollment, Billing and Payment, Other Party Liability, Claims and Authorizations areas.

Worked on creating various types of indexes on different collections to get good performance in Mongo database.

Executing API's / Web Services for various functionalities and modules of the application using NEWMAN.

Validated the performance of web-application using Chrome Dev tools and Newman.

Involved in preparation and execution of data validation scripts in LINUX-based data base servers using Java Script.

Documented defects found during the Production and communicated to the responsible developer.

Executed the automated regression test suites during every production release.

Developing comprehensive set of test scripts covering the entire positive and negative conditions in the Rally.

Maintained detailed test logs, test summary reports and generated test result reports on regular basis in Rally.

Understands business requirements to identify impacted areas/systems/processes and evaluates alternative solutions.

Reviews and understands the user acceptance criteria with the product owner, and works with development team to go thru the functionality.

Performing different types of testing approaches including but not limited to Smoke testing, System testing (Front-end application and data testing), regression and UAT.

As part of Agile Methodology participated in Daily Status Meetings, Weekly Team Meetings, User Meetings and Walkthroughs

Environment: Agile, RESTful services, Mongodb, Rally.

Honda North America Inc, CA Oct’ 15 – April’ 16

As part of the project, I was responsible for testing Honda Link App and Acura Link Connect App. These apps are cloud-based technology that enables consumers to connect personal music, social media and other services inside the vehicle through their smart phone.

Prod Support / Sr. QA Analyst

Responsibilities:

Worked with Business Analysts, Functional and Technical experts to understand the business processes.

Performed application testing on iOS and Android for both CDMA and GSM devices.

Tested PHEV and FIT-EV Vehicles for both Canada and US.

Tested MY14,MY15 and MY16 vehicles of Honda Civic and CR-V

Tested MY14,MY15 and MY16 vehicles of ACURA RLX, MDX and TLX

Tested Nav, Aha,Road side assistance and Acura Link Apps on test bench and in vehicle.

Involved in Production support testing.

Tested admin portal application for Honda and Acura

Responsible for the development and execution of software validation test plans related to the interface with the Vehicle Device and/or Clients Global Data Center for Telematics.

Provided various work around to offshore team by daily status calls to reach and perform the Client expectations.

Environment: Agile, i-phone 5s,6 and 6s, Android, SOAP UI, Alton Moore, Code Beautify, Red mine, Rally, ALM.

All State, FL Feb’ 15 – Sep’ 15

The project involved creating of a batch processing engine to create a more scalable and configurable solution. The batch processing engine consisted of generating batch files for accounting, file maintenance, general ledger, new business and checks.

Sr. QA Analyst

Responsibilities:

Collaborate with the business unit to create the requirements documents for all billing system enhancement projects

Understand Project requirements and develop Test Plan.

Reconcile daily ACH, Retail, and Wholesale lockbox deposit reports with actual output from the processing system.

Monitor all billing and payment reconciliation applications to ensure that general ledger accounts are cleared in a timely manner.

Tested all the screens and fields in the UI based on the enhancements for the Project.

Troubleshoot and correct system errors and failures as well as respond general inquiries from internal and external clients

Trained and worked with the business unit to achieve optimum business results during each implementation

Environment: Agile, JIRA, SQL Navigator, .Net, SOAP UI, Selenium 2.4

Florida Blue, FL. Oct’13 – Feb’ 15

PIMS: Worked on migrating existing provider database to PIMS. The project also consisted of verifying the feeds from PIMS to various downstream systems like Diamond, IM, and Siebel and vice versa.

Test Lead / Sr.QA Analyst

Responsibilities:

Validated JRE(Java Rating Engine) XMLs in EAS for both Request and Response

Generated NPI requests in SOAP UI and validated the response XML

Created Initial and Final Quotes by selecting Plans of user choice under different product lines(Health, Dental, Life, vision)

Validated Proposals Generated from DCE(Document creation engine) that consists of both rates and benefits

Created EUR (Enrollment Update Record) and pushed the Group to PRA desktop and later to RBMS billing system where the Group is finally setup in the system in Siebel.

Used IBM MQ Wizard created Quotes in Siebel by integration testing from eRate to Siebel.

Created Test Cases for Integration Testing, System Testing and Regression Testing.

Responsible for all aspects of the individual applications testing as well as integration testing between Siebel and eRate

Used the EAS validated XML Transactions from IVR to Siebel.

Environment: Java, Siebel, SOAP UI, Mainframe, Agile, XML SPY, Oracle database, HP ALM, Data Studio, Availity.

Citizens Property Insurance, FL Mar’ 13 – Oct’ 13

Citizens are a government corporation whose public purpose is to provide insurance protection to Florida property owners throughout the state. The corporation insures hundreds of thousands of homes, Businesses and Condominiums. The project consisted of migrating renewal of WIND and MULTIPERIL Policies from the old Legacy systems to GuideWire Policy Center. The policies were transformed and migrated to the target database using the SSIS packages

Sr.QA Analyst

Responsibilities:

Involved in testing the Guidewire policy center for the policies of commercial and non-commercial residential.

Created and completed the Acceptance Criteria in Rally per the business rules defined in the requirement task.

Maintained Database integrity for the migration renewal process.

Used TFS to create user stories, Tasks and bugs.

Created the project Test strategy document which provides the overall framework for the testing activities in the project.

Test Scripts for User Acceptance Testing will be provided after all the sprints are completed and executed in UAT(User Acceptance Testing)

Attended daily Scrum meetings for status update.

Environment: Agile Methodology (Scrum Process), TFS, QTP, Rally, Guidewire, DB2.

AMEX, Weston, FL April’ 12 – Mar’ 13

Case Lite is a component of the Global Case Management solution for American Express. The objective of case Lite is to provide a transitional step for business groups without existing case capabilities who have been identified within the road map as requiring full case capabilities. While the solution will be used across multiple Business Units, Global Merchant Services was identified as the group with the most immediate need.

QA Analyst

Responsibilities:

Provided functional documents and supported, Case Management System to support Merchant service processes identified as in scope for case Lite.

Improved collaboration across all groups contributing to the success of the WS Global Case Management Program.

Have done integration with Global Star and SoR (Source of Requirement) which have the merchant related data.

Worked with PRPC QA offshore team, on the work they perform and provided various work around by daily status calls to reach and perform the Client expectations

Participated in project kick-off and sprint meetings to provide behavioral changes guidance.

Worked with offshore teams (India & Mexico) in an agile environment.

Tested PeopleCode customizations and to apply new functionalities for employee Base Benefits and Self-Service modules.

Followed up with standard Software Test Life Cycle (STLC) to perform different types of testing for the projects.

Environment: Agile, Quality Center, PeopleSoft, Pega PRPC 5.5, PMF.

Florida Blue, FL. Oct’ 10 – Mar’ 12

Individual, Small and Large Group Sales Tool: Worked on multiple enhancements projects to Florida Blue’s Individual and Groups Sales Tools.

QA Analyst

Responsibilities:

Created Initial and Final Quotes by selecting Plans of user choice under different product lines(Health, Dental, Life, vision)

Experience in testing Web services using Soap UI to validate web services are functioning independently

Validated Proposals Generated from DCE(Document creation engine) that consists of both rates and benefits

Created EUR (Enrollment Update Record) and pushed the Group to PRA desktop and later to RBMS billing system where the Group is finally setup in the system in Siebel.

Generated eRate requests in Soap UI and validated the response XML for PMT and Blue Exchange.

Performed Database Validation and Integration Testing and manipulations using SQL

Used IBM MQ Wizard created Quotes in Siebel by integration testing from eRate to Siebel.

Environment: Java, Siebel, SOAP UI, Mainframe, Agile, XML SPY, Oracle database, HP ALM, Data Studio, SQL Navigator.

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