CURRICULUM VIATE

OF

NONZWAKAZI MNTWAPI

PERSONAL PROFILE

Surname : Mntwapi

Name : Nonzwakazi

Date of Birth : 17 December 1986

I.D no. : 861-***-**** 084

Gender : Female

Address : ** **** **ose

Le Grand Golf Estate

Contact no. : 065-***-**** / 076-***-****

E-mail : adjfbx@r.postjobfree.com

Languages : Xhosa, English [speak, read and write]

Nationality : South African

Religion : Christian

Health : Excellent

Criminal Record : None

EDUCATIONAL PROFILE

Last School Attended : Bridgetown High School

Grade : 12

Year : 2012

Subjects : English

Afrikaans

Accounting

Business Economics

Biology

History

EMPLOYMENT PROFILE

Current Employer : Oakhurst Insurance Company

Position : Call Centre Agent

Period : January 2020

Main Duties : Receive instruction to commence with recovery

process and review the claims history to ensure all

relevant information has been received. Trace parties

and make contact to provide information regarding the

recovery process and obtain information. Compile and

dispatch the relevant documents (letter of demand, pre

litigation notice, request for settlement). Ensure

accurate records are kept on recoveries progress and

saved on the system. Ensure productivity targets are

met. Keep track of payments received.

Employer : Srgp Meridian

Position : Receptionist / Office Admin

Period : April 2019 till December 2019

Main Duties : Reception duties : Answer and direct calls, monitor

visitors, greet all customer by offering refreshments,

take and relay messages through company CRM

database, receive and send emails

Office Admin duties: Track orders, assist with

administration and do email follow ups.

Employer : Specsavers [Seapoint]

Position : Invoice Clerk

Period : January 2016 till January 2018

Main Duties : Compile data, records data in control records,

compares invoices against purchase orders and

receiving documents to verify receipt of items ordered,

ensuring the accuracy of invoices, prepare billing

invoices for customers, collects information from the

lab, records information in bookkeeping records from

invoice data.

Skills obtained : Excellent record keeping, time management,

organizational skills, self motivated, efficiency and

communication skills.

Employer : Torga Optical

Position : Senior Frontliner / Dispenser

Period : April 2014 till December 2015

Main Duties : Senior Frontline duties : Perform administrative duties,

record keeping, handling of patients enquiries, data

capturing, debtors and creditors scheduling patient’s

appointments on system, ordering stock and manage

front staff.

Dispenser duties: Receive patient’s prescriptions for

eye glasses and contact lenses, measure patient’s

eyes such as distance between their pupils, assisting

patients in choosing eyeglass frames and lens

treatments. Scheduling patient’s appointments and do

confirmation with different medical aids.

Employer : Gugulethu Specsavers

Position : Dispenser

Period : October 2011 till August 2013

Main Duties : Perform administrative duties, discuss the patient’s

eyewear needs, choose the appropriate frame to

satisfy the patient’s comfort, appearance and

prescription requirements, discuss and recommend

type of lenses. Carry out minor repairs to damaged

frames. Answering phone, drawing of patient folders

and data capturing. Calling clients to collect their items

and also do confirmation with different medical aids.

Objective : To equip myself in any field of business that is within

my reaches. Whatever task or opportunity I encounter

I tackle with utmost confidence and competency.

Positive Qualities : Hard worker, Loyal, Friendly, Good listener, Great

team worker. Critical thinker and Responsible person

REFERENCES

Mrs Dolly Benjamin

Manager

Oakhurst Insurance Company

073-***-****

Brian Gontsana

Manager

Srgp Meridian

066-***-****

Ms Z. Vuntu

Specsavers

Seapoint

079-***-****

Mrs Rika Bell

Torga Optical

N1 City

[021] 595 2192

Dr Patric Phungula

Specsavers

Gugulethu Mall

[021] 633 1416

Contact this candidate