Sales Representative Store Manager
Resume:
Telephone Number: 083-***-****
Email: adjf6k@r.postjobfree.com
Physical address: 102 Long street Cape Town
Nationality: DRC
Date of birth: 1982/12/31
Gender: Male
Working status: Valid
Professional Profile
I am an ambitious and self-motivated individual with a passion for customer service and enjoy providing customers and clients with an enjoyable service experience. I am eager to positively contribute to new work environments. I have more than 10 years customer service experience and well as retail experience. I work well in a team and under minimum supervision as well. I can easily adapt to any work environment and always ensure that my given tasks are completed in an efficient and timely manner. My experience as a concierge has helped me to develop the ability to solve various problems that arise in the workplace, as well as become efficient. Additionally, as a result of my experience as a receptionist and a call centre agent I have developed the necessary communication skills to interact with many people in the workplace as well as customers. I am committed to my work and believe that my experience and my personality would make me a valuable asset to you and your company.
Key Skills
Concierge experience
MS Word, Excel, PowerPoint and Internet and Email proficiency
Disciplined
Receptionist experience
Able to work well under pressure
Good communication skills
Call centre experience
Customer focused
Self-motivated
Administration Skills
Experience
Company
Position
Dates of
Employment
Key Responsibilities
Reason for Leaving
Company
UNIQUE LODGE (Cape Town)
Concierge/Receptionist
From 2019/07 To Present
At UNIQUE LODGE, I am responsible with the booking-in of clients And administrative tasks. Welcoming the guests and general building supervision.
Still working there
PWC (Cape Town)
Position
Concierge/Receptionist
Dates of Employment
From 2016/10 To 2019/05
Key Responsibilities
At PWC, I was responsible for assisting with administrative tasks, taking incoming calls and directing them effectively, welcoming the guests that entered the accounting firm, and general building supervision.
Reason for Leaving
Contract ended
Company
WNS (Claremont – Cape Town)
Position
Call Centre Agent
Dates of Employment
From 2016/08 To 2016/09
Key Responsibilities
At WNS, I was responsible for inbound and outbound phone service. My calls mainly consisted of making debt collection calls to customers.
Reason for Leaving
Offered position at PWC
Company
Grinell Security (Cape Town)
Position
Concierge
Dates of Employment
From 2016/05 To 2016/07
Key Responsibilities
As a concierge at Grinell, I was responsible for supervising the front desk as well as maintaining quality customer service. Additionally, I would circulate the building to make sure that everything was under control and in order.
Reason for Leaving
Looking for better opportunities
Company
Cafe Cotton (Canal Walk - Cape Town)
Position
Store Manager and Sale Representative
Dates of Employment
2014/12 to 2016/04
Key Responsibilities
I would engage with customers and advised on purchases. My responsibilities as the Sore Manager was overseeing staff, stock control, the layout and presentation of the store as well as creative window merchandising.
Reason for Leaving
Looking for a new challenge
Company
Mr Delivery (Cape Town)
Position
Inbound and Outbound Call Centre Agent
Dates of Employment
2014/06 to 2014/11
Key Responsibilities
The outbound call involved contacting customers confirming deliveries and customer service experience. The inbound calls involved receiving food orders. This position taught me how to manage conflict and be able task.
Reason for Leaving
Looking for better opportunities
Education and Training
Institution
Scalabrini Centre of Cape Town
Course/Qualification
Job Readiness Workshop
Dates
20-21 August 2019
Institution
Maryvale College (Johannesburg)
Course/Qualification
Matric
Dates
1996/01 To 2000/11
Computer Skills
Advanced MS Word
Intermediate MS Excel
Internet and Email
MS PowerPoint
Languages
French
English
References
Name
Adamou Mbombo
Position
Owner
Company
UNIQUE LODGE
Contact Number
Name
Sakeena Chilwan
Position
H.R. Consultant
Company
PWC
Contact Number
Contact this candidate