Tyrell Thompson

437-***-**** adjf5s@r.postjobfree.com

OBJECTIVE

To obtain full-time employment in a position that enables me to utilize my previous experience in customer service and skill-oriented tasks. EXPERIENCE

EDI Analyst EDI Vantage Dec 2019 – Present

● Offer Web EDI support to suppliers and internal staff on purchase orders, ASN, invoices, inventory feed and PO Acknowledgements

● Perform full-cycle EDI testing between suppliers and retailers

● Track missing 856, 810, 855, 856 and 850 processed on the Sterling VAN

● Build Webfoms using EDI specs provided by retailers/trading partners

● Prepared documentation on EDI processes

Cleaning Technician Metro Toronto Convention Center 2019 – present

● Cleaned for large-scale public events, such as the Fan Expo.

● Efficiently and safely operated multiple types of machinery to assist in cleaning tasks.

● Provided excellent customer service to vendors and guests consistently. Marshaling Attendant Bernardi Consulting & Show Services 2017 – Present

● Welcomed exhibitors and customers, providing direction and assistance as needed. Maintained the flow of traffic during high-traffic time periods of events.

● Delivered, picked-up, set up and took down rental items in a safe and timely manner.

● Coordinated with onsite Venue and Event Staff. Familiar with the set-up and flow of Weddings, Festivals, Tradeshows, Corporate Events, and Private Parties. Produce Clerk Today’s Natural solution 2018 – Mar 2019

● Provided excellent customer service, including initial greeting and being available to answer client questions and assist in product-related decision-making.

● Processed and wrapped produce items prior to filling and rotating produce cases and dry tables.

1

● Unloaded products from trucks and broke down pallets, separating the produce for the sales floor, cooler and back room preparation areas.

● Utilized pallet jacks and scissor lifts. Operated and balanced the cash register as needed.

Case Picker Aspect Logistics 2017

● Operated a double-pallet jack efficiently and safely.

● Manually lifted 20-50 lb. of products to load pallets according to safe ergonomic principles.

● Used an RF Scanner to wrap the pallets for shipment and delivered them to the Loading Areas for shipment.

● Adhered to company safety protocols to ensure safety throughout all tasks. SUMMARY OF SKILLS

● Outstanding customer service skills

● Excellent communication and interpersonal skills

● Familiarity with the latest trends in entertainment and retail

● Calm under pressure and able to deal with difficult customer situations

● Organized and able to manage time effectively

EDUCATION & CERTIFICATES

● OSSD Archbishop Denis O’Conner 2012-2016

● Entrepreneurship and Small Business Durham College 2019 - present REFERENCES AVAILABLE UPON REQUEST

2

Contact this candidate