Manager Service
Resume:
CURRICULUM VITAE BOPAPE MAITE ESTER
Ladanna
Polokwane 0699
*****.*****@*****.***
PERSONAL DETAILS
Gender Female
Nationality South African
ID No 900**********
Driver’s License Code 10
PERSONAL PROFILE
I completed my Senior Certificate (Matric) at Phusela High School in 2006. Thereafter I continued with my studies towards a Higher Certificate in Bookkeeping and Pastel Accounting at Boston Business College and N4/N5 Certificate in Financial Management at Oxbridge Academy. And I am still furthering my studies towards a Diploma in Financial Management N6 at Oxbridge Academy
Maintain self-control in difficult circumstances and accept responsibility for action done, I am a hard working person with the ability to learn fast and able to work as team and individually I have 7 years’ knowledge and experience in office administration, computer literate, cash desk consultant, data capturing, quality control, preparing monthly Invoices and petty cash, supervision, managing and leading. I have obtained the 7 years’ experience working with different Municipality as service provider in Credit Control department. During my years of experience, I have obtained People Management and Leadership Development Training Certificate from People Growth. SKILLS PROFILE
I am Self-motivated, hardworking, fast learner, responsible, flexible, computer skills, good communications skills, honesty and integrity
EDUCATIONAL BACKROUND
High School
Matric
Phusela High School
2006
Tertiary Education
Bookkeeper
Boston Business College
2010
Diploma in Financial Management N4/ N5
Oxbridge Academy (FET)
2018
Diploma in Financial Management N6
Oxbridge Academy (FET)
In Progress
End User Computing -Microsoft Word/ Excel Intermediate 2016 CTU Training Solution
2018
WORK EXPERIENCE
Previous Work Experience
Position Team Leader
Company Baatshuma (PTY) Ltd
Duration 11 March 2019 – 31 January 2020
Duties
Provide service revenue on Credit Control for Polokwane Local Municipality
Allocate work to technicians
Assemble and coordinate project staff from, data captures quality controllers to technicians.
Provide direction and support to project team
Present report defining project progress, problems and solutions.
Quality assurance
Plan and schedule project timelines
Prepare Monthly invoices
Position Project Manager
Company IPES-Utility Management Services
Duration 03 January 2017- 28 February 2019
Duties
Provide service revenue on Credit Control for Polokwane Local Municipality
Lead the planning and implementation of project
Manage Project budget
Facilitate the definition of project scope, goals and deliverables
Assemble and coordinate project staff (from office lady, data captures, mops coordinator, technical Specialist, quality controllers to technicians)
Provide direction and support to project team
Present report defining project progress, problems and solutions.
Implement and manage project changes and interventions to achieve project output.
Quality assurance
Plan and schedule project timelines
Prepare Monthly invoices
Position Mops Co-ordinator
Company IPES-Utility Management Services
Duration 03 August 2015- 31 December 2016
Duties
Provide service revenue on Credit Control for Makhado Local Municipality
Assemble and coordinate project staff (from office lady, data captures to technicians)
Analysing and processing data and statistics daily
Submitting required report to management
Processing data to produce routine reports, schedules, other documents requested.
Reconciling daily volumes, and submitting statistics to my superior
Supervising Data Capturing process in the Mops
Processing data for Invoicing and Handling of Petty Cash
Processing and printing job card for Technical Specialist to collect and distribute
Position Project Administrator
Company IPES-Utility Management Services
Duration 15 August 2012- 30 April 2015
Duties
Provide service revenue on Credit Control for Greater Tzaneen Municipality
Filling job cards for Greater Tzaneen Municipality Credit control
Capturing credit control job card and indigent application forms
Submitting required report to management
Processing job card daily
Issuing reconnection and dealing with consumer queries telephonically Position Service / Cash Desk Consultant / Cashier
Company Truworth
Duration 11 May 2012- 08 August 2012
Duties
Handling Customer enquiries
Opening new accounts for customers
Balance cash drawer by counting cash at the beginning and end of work shift
Process returns transaction
Operating a cash register
REFERENCES
Mr Patrick Munyai (Revenue Manager)
Baatshuma PTY Ltd / IPES -Utility Management Services 076-***-****
Mr Mmafedi Maponya
Baatshuma PTY Ltd
Mtho Mpanza
IPES -Utility Management Services
Dineo Mashabela
Truworths
015-***-**** / 015 307 441
Contact this candidate